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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoCardless

    Score8.7 out of 10
    N/AGoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A

    Zoho Billing

    Score7.9 out of 10
    N/AZoho Billing is a comprehensive billing management solution designed to facilitate one-time invoicing, recurring billing, Subscription Management, and multi-model usage-based billing. The platform automates the entire Quote-to-Cash (Q2C) cycle, ranging from plan configuration to payment collection, revenue recognition, and financial reporting. Zoho Billing functions as a revenue management platform engineered to manage every stage of the Q2C process within a unified…

    $25

    per month per organization (billed annually)

    Pricing
    GoCardlessZoho Billing
    Editions & Modules
    No answers on this topic
    Standard
    $25
    per month per organization (billed annually)
    Premium
    $59
    per month per organization (billed annually)
    Enterprise Edition
    Custom
    Offerings
    Pricing Offerings
    GoCardlessZoho Billing
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoCardlessZoho Billing
    Considered Both Products
    GoCardless Ltd
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    GoCardlessZoho Billing
    Payment Gateways
    Comparison of Payment Gateways features of GoCardless and Zoho Billing
    Feature
    GoCardless
    8.4
    2 Ratings
    13% above category average
    Zoho Billing
    -
    Ratings
    Fraud Detection6.52 Ratings00 Ratings
    API or SDK5.02 Ratings00 Ratings
    Recurring Payment Support10.01 Ratings00 Ratings
    Billing and Invoicing Support10.01 Ratings00 Ratings
    Global Support10.01 Ratings00 Ratings
    Payment Form Acceptance8.62 Ratings00 Ratings
    Best Alternatives
    GoCardlessZoho Billing
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoCardlessZoho Billing
    Likelihood to Recommend
    9.0
    (10 ratings)
    6.0
    (3 ratings)
    Usability
    9.0
    (3 ratings)
    6.0
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoCardlessZoho Billing
    Likelihood to Recommend
    GoCardless Ltd
    We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
    Incentivized
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    Zoho
    [Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
    Incentivized
    Read full review
    Pros
    GoCardless Ltd
    • Real time status of direct debit payments
    • Homepage dashboard is well made and efficiently tracks the payment status
    • GoCardless website supports multiple language
    Incentivized
    Read full review
    Zoho
    • Integrating with other ZoHo modules
    • Pricing
    Read full review
    Cons
    GoCardless Ltd
    • Reduction in fees for customers who use it for large volumes of clients
    • Easier for clients to review their payment plans
    • Payment sooner to our bank account
    Incentivized
    Read full review
    Zoho
    • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
    Incentivized
    Read full review
    Usability
    GoCardless Ltd
    We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
    Incentivized
    Read full review
    Zoho
    Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.
    Read full review
    Support Rating
    GoCardless Ltd
    There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    GoCardless Ltd
    It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
    Incentivized
    Read full review
    Zoho
    Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
    Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
    Incentivized
    Read full review
    Return on Investment
    GoCardless Ltd
    • It has helped us to provide alternative payment options to our clients
    • It has helped us to secure regular and timely payments with the minimum of fuss
    Incentivized
    Read full review
    Zoho
    • We no longer worry about missing payments or tracking the rental program.
    Incentivized
    Read full review
    ScreenShots

    Zoho Billing Screenshots

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