GoCo vs. Netchex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCo
Score 8.5 out of 10
N/A
GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.N/A
Netchex
Score 8.8 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Pricing
GoCoNetchex
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCoNetchex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe are an all-in-one solution, without being one-size fits all. Improve your entire employee lifecycle with our comprehensive platform options. Whether you are upgrading from paper-based processes or looking for a more modern solution with better support — we have the package you need.—
More Pricing Information
Features
GoCoNetchex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
GoCo
7.0
10 Ratings
11% below category average
Netchex
-
Ratings
Employee demographic data7.410 Ratings00 Ratings
Employment history7.810 Ratings00 Ratings
Job profiles and administration8.27 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.19 Ratings00 Ratings
Organizational charting7.49 Ratings00 Ratings
Organization and location management6.57 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.86 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
GoCo
5.9
8 Ratings
30% below category average
Netchex
9.4
16 Ratings
14% above category average
Pay calculation6.44 Ratings9.616 Ratings
Support for external payroll vendors5.52 Ratings8.55 Ratings
Off-cycle/On-Demand payment6.13 Ratings9.611 Ratings
Benefit plan administration7.17 Ratings9.713 Ratings
Direct deposit files7.35 Ratings10.016 Ratings
Salary revision and increment management6.14 Ratings9.911 Ratings
Reimbursement management2.72 Ratings8.17 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
GoCo
6.4
4 Ratings
22% below category average
Netchex
-
Ratings
Approval workflow7.34 Ratings00 Ratings
Balance details6.83 Ratings00 Ratings
Annual carry-forward and encashment5.03 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
GoCo
7.7
10 Ratings
5% below category average
Netchex
-
Ratings
View and generate pay and benefit information8.08 Ratings00 Ratings
Update personal information8.210 Ratings00 Ratings
View company policy documentation8.28 Ratings00 Ratings
Employee recognition6.45 Ratings00 Ratings
View job history7.79 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
GoCo
7.0
1 Ratings
13% below category average
Netchex
-
Ratings
Tracking of all physical assets7.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
GoCo
5.7
8 Ratings
28% below category average
Netchex
-
Ratings
Report builder6.47 Ratings00 Ratings
Pre-built reports6.78 Ratings00 Ratings
Ability to combine HR data with external data3.95 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
GoCo
7.7
8 Ratings
3% below category average
Netchex
-
Ratings
New hire portal8.08 Ratings00 Ratings
Manager tracking tools7.38 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
GoCo
3.8
3 Ratings
70% below category average
Netchex
-
Ratings
Corporate goal setting3.62 Ratings00 Ratings
Individual goal setting1.82 Ratings00 Ratings
Line-of sight-visibility3.61 Ratings00 Ratings
Performance tracking5.92 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
GoCo
5.0
2 Ratings
45% below category average
Netchex
-
Ratings
Performance plans5.52 Ratings00 Ratings
Performance improvement plans4.52 Ratings00 Ratings
Review status tracking5.51 Ratings00 Ratings
Review reminders4.51 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
GoCo
4.5
1 Ratings
53% below category average
Netchex
-
Ratings
Job Requisition Management4.51 Ratings00 Ratings
Company Website Posting4.51 Ratings00 Ratings
Publish to Social Media4.51 Ratings00 Ratings
Job Search Site Posting4.51 Ratings00 Ratings
Best Alternatives
GoCoNetchex
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCoNetchex
Likelihood to Recommend
7.7
(10 ratings)
9.0
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(2 ratings)
Usability
8.0
(8 ratings)
9.9
(2 ratings)
Support Rating
9.0
(1 ratings)
9.9
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
GoCoNetchex
Likelihood to Recommend
GoCo.io. Inc.
It's great for a small company who needs an easy way to save employee data. It's harder to use if you have complex needs or compliance. I often find I know more about HR-related things than our customer support representative, and they're unable to share how GoCo will comply with legal changes.
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Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Pros
GoCo.io. Inc.
  • Support staff is ready to respond with any questions I have.
  • Communication about new offerings and ways to make things easier is great.
  • Site is very user friendly and easy to find what I'm/staff is looking for.
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Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Cons
GoCo.io. Inc.
  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
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Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
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Likelihood to Renew
GoCo.io. Inc.
No answers on this topic
Netchex
Easy to work with.
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Usability
GoCo.io. Inc.
We are very pleased with the product and the support we receive when we have a question or a request. We have been assigned specific support members who know our business and our expectations. Our employees find the platform to be user-friendly and self-explanatory which reduces the number of questions that our HR team has to field.
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Netchex
Very user friendly and great interface.
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Support Rating
GoCo.io. Inc.
GoCo has done a great job of being responsive to us in working through issues in the system.
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Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Implementation Rating
GoCo.io. Inc.
No answers on this topic
Netchex
Implementation took some time but was pretty much error free.
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Alternatives Considered
GoCo.io. Inc.
GoCo was my first choice during the selection process. It was the most user friendly. It has the cleaned appearance. The staff was easy to communicate with. And as a small non-profit, the pricing was good.
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Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Return on Investment
GoCo.io. Inc.
  • We save so much time when onboarding new employees
  • We look much more organized and professional in the new hire process (because we are, thanks to GoCo)
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Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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ScreenShots