GoDaddy vs. Microsoft 365 Business Premium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.6 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Microsoft 365 Business Premium
Score 8.9 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Pricing
GoDaddyMicrosoft 365 Business Premium
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
No answers on this topic
Offerings
Pricing Offerings
GoDaddyMicrosoft 365 Business Premium
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyMicrosoft 365 Business Premium
Considered Both Products
GoDaddy
Chose GoDaddy
GoDaddy is significantly easier to use than Wix and their websites look much more professional.
Microsoft 365 Business Premium
Chose Microsoft 365 Business Premium
Microsoft 365 overall has the better quality of a product. They offer a variety of different options at different price levels and make it so that you can have whatever your business really needs. What these other platforms lack is the ease of use and versatility. People all …
Chose Microsoft 365 Business Premium
I have used both OpenOffice, Google Drive and Docs. I prefer Microsoft 365 for multiple reasons. The first one is compatibility. That is a major issue if you use OpenOffice. Opening files that others send you and sending files to others has given me problems when I use …
Best Alternatives
GoDaddyMicrosoft 365 Business Premium
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
10Web
10Web
Score 5.6 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Adobe Experience Manager
Adobe Experience Manager
Score 8.6 out of 10
Microsoft 365
Microsoft 365
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoDaddyMicrosoft 365 Business Premium
Likelihood to Recommend
8.6
(58 ratings)
8.8
(108 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
9.3
(4 ratings)
8.5
(57 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
8.4
(41 ratings)
Support Rating
10.0
(9 ratings)
9.4
(9 ratings)
Implementation Rating
10.0
(1 ratings)
9.1
(1 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
6.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoDaddyMicrosoft 365 Business Premium
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
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Microsoft
Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
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Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
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Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
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Microsoft
  • adding calendar invitations is not straight forward
  • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
  • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
  • lack of flexibility on the location of the OST and PST files
  • the new version should not do away with PST files but rather improve their reliability.
  • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
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Likelihood to Renew
GoDaddy
GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.
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Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Reliability and Availability
GoDaddy
They are also available. They never have any outages or anything that I've yet to experience.
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Microsoft
No answers on this topic
Performance
GoDaddy
Like I said before they are the BEST! nothing slows them down.
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Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
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Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
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Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Scalability
GoDaddy
Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.
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Microsoft
No answers on this topic
Professional Services
GoDaddy
Super Professional. The best.
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Microsoft
No answers on this topic
Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
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Microsoft
  • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
  • It has unified how we store information so that everything isn't stored on individual computers
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ScreenShots