GoDaddy vs. Volusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.4 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Volusion
Score 5.1 out of 10
N/A
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
$29
per month
Pricing
GoDaddyVolusion
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
Personal
$29
per month
Pro
$79
per month
Startup
$179
per month
Business
$299
per month
Offerings
Pricing Offerings
GoDaddyVolusion
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyVolusion
Considered Both Products
GoDaddy
Chose GoDaddy
For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for …
Volusion

No answer on this topic

Top Pros
Top Cons
Features
GoDaddyVolusion
Online Storefront
Comparison of Online Storefront features of Product A and Product B
GoDaddy
-
Ratings
Volusion
3.6
9 Ratings
73% below category average
Product catalog & listings00 Ratings4.39 Ratings
Product management00 Ratings4.39 Ratings
Bulk product upload00 Ratings4.28 Ratings
Branding00 Ratings3.69 Ratings
Mobile storefront00 Ratings1.28 Ratings
Product variations00 Ratings4.78 Ratings
Website integration00 Ratings3.38 Ratings
Visual customization00 Ratings5.19 Ratings
CMS00 Ratings2.27 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
GoDaddy
-
Ratings
Volusion
3.6
9 Ratings
71% below category average
Abandoned cart recovery00 Ratings3.67 Ratings
Checkout user experience00 Ratings3.79 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
GoDaddy
-
Ratings
Volusion
4.1
8 Ratings
68% below category average
eCommerce security00 Ratings4.18 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
GoDaddy
-
Ratings
Volusion
2.6
9 Ratings
97% below category average
Promotions & discounts00 Ratings4.89 Ratings
Personalized recommendations00 Ratings1.88 Ratings
SEO00 Ratings1.28 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
GoDaddy
-
Ratings
Volusion
2.9
9 Ratings
91% below category average
Multi-site management00 Ratings3.02 Ratings
Order processing00 Ratings3.69 Ratings
Inventory management00 Ratings2.28 Ratings
Shipping00 Ratings3.08 Ratings
Custom functionality00 Ratings2.67 Ratings
Best Alternatives
GoDaddyVolusion
Small Businesses
WebWave
WebWave
Score 8.5 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
10Web
10Web
Score 8.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Adobe Experience Manager
Adobe Experience Manager
Score 8.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoDaddyVolusion
Likelihood to Recommend
7.2
(54 ratings)
1.5
(20 ratings)
Likelihood to Renew
5.0
(1 ratings)
1.0
(12 ratings)
Usability
10.0
(2 ratings)
10.0
(1 ratings)
Support Rating
10.0
(15 ratings)
1.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
GoDaddyVolusion
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review
Volusion LLC
Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
Read full review
Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
Read full review
Volusion LLC
  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Read full review
Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Read full review
Volusion LLC
  • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
  • Not as customizable as most ecommerce platforms
  • Not as many integration options as most platforms
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Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review
Volusion LLC
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Read full review
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review
Volusion LLC
I know what to do to add a new product, promotion or do an analysis of sales.
Read full review
Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
Read full review
Volusion LLC
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
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Implementation Rating
GoDaddy
No answers on this topic
Volusion LLC
It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review
Volusion LLC
While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
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Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
Read full review
Volusion LLC
  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
Read full review
ScreenShots

Volusion Screenshots

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