GoDaddy vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.1 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
WordPress VIP
Score 7.5 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
GoDaddyWordPress VIP
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
No answers on this topic
Offerings
Pricing Offerings
GoDaddyWordPress VIP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyWordPress VIP
Features
GoDaddyWordPress VIP
Security
Comparison of Security features of Product A and Product B
GoDaddy
-
Ratings
WordPress VIP
7.3
2 Ratings
12% below category average
Role-based user permissions00 Ratings7.32 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
GoDaddy
-
Ratings
WordPress VIP
7.3
2 Ratings
6% below category average
API00 Ratings9.12 Ratings
Internationalization / multi-language00 Ratings5.52 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
GoDaddy
-
Ratings
WordPress VIP
8.2
2 Ratings
5% above category average
WYSIWYG editor00 Ratings9.11 Ratings
Code quality / cleanliness00 Ratings7.32 Ratings
Admin section00 Ratings8.22 Ratings
Page templates00 Ratings8.21 Ratings
Mobile optimization / responsive design00 Ratings9.11 Ratings
Publishing workflow00 Ratings7.32 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
GoDaddy
-
Ratings
WordPress VIP
8.0
2 Ratings
7% above category average
Content taxonomy00 Ratings7.31 Ratings
SEO support00 Ratings7.31 Ratings
Bulk management00 Ratings7.32 Ratings
Availability / breadth of extensions00 Ratings9.11 Ratings
Community / comment management00 Ratings9.12 Ratings
Best Alternatives
GoDaddyWordPress VIP
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
10Web
10Web
Score 5.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Adobe Experience Manager
Adobe Experience Manager
Score 8.6 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoDaddyWordPress VIP
Likelihood to Recommend
8.2
(57 ratings)
7.6
(22 ratings)
Likelihood to Renew
5.0
(1 ratings)
9.1
(2 ratings)
Usability
9.0
(3 ratings)
8.2
(1 ratings)
Support Rating
10.0
(8 ratings)
8.2
(21 ratings)
User Testimonials
GoDaddyWordPress VIP
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review
Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
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Automattic
  • Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
  • Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
  • Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.
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Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
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Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
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Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Automattic
There is documentation for everything you might need.
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Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
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Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
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Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
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Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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ScreenShots