What users are saying about
4 Ratings
54 Ratings
4 Ratings
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Score 9 out of 100
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

GoodHire

GoodHire is really good for running background checks. If you are evaluating someone under 18, it is not good.
Anonymous | TrustRadius Reviewer

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann | TrustRadius Reviewer

Pros

GoodHire

  • Background check
  • Identify verification
  • State-level criminal history search
Anonymous | TrustRadius Reviewer

HireRight

  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Anonymous | TrustRadius Reviewer

Cons

GoodHire

  • Interface is hard to navigate
  • Price is high
Anonymous | TrustRadius Reviewer

HireRight

  • Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
  • Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
Alanise Ballenger | TrustRadius Reviewer

Likelihood to Renew

GoodHire

No score
No answers yet
No answers on this topic

HireRight

HireRight 10.0
Based on 1 answer
Because I couldn't do my job without them!
Shannon Allen | TrustRadius Reviewer

Support Rating

GoodHire

GoodHire 10.0
Based on 1 answer
Haven't had any issues with Goodhire's customer support.
Anonymous | TrustRadius Reviewer

HireRight

HireRight 8.8
Based on 11 answers
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
Krista-erika Lopez | TrustRadius Reviewer

Alternatives Considered

GoodHire

No answers on this topic

HireRight

We have used 2 or 3 other background check companies and I like HireRight because they are the easiest to get in touch with someone when any help is needed. The website is user friendly and you can easily check what is pending, what is completed, etc., across users. They are also much faster than the previous companies we worked with.
Caitlin Callahan | TrustRadius Reviewer

Return on Investment

GoodHire

  • Helping us run background checks quickly.
  • Helping us run background checks with prospective employee providing their information.
Anonymous | TrustRadius Reviewer

HireRight

  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Margaret Wood | TrustRadius Reviewer

Pricing Details

GoodHire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoodHire Editions & Modules

Edition
Basic29.99
Standard54.99
Premium79.99
  1. none
Additional Pricing Details

HireRight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HireRight Editions & Modules

Additional Pricing Details

Add comparison