GoodHire vs. HireRight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoodHire
Score 8.5 out of 10
N/A
GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.
$29.99
HireRight
Score 7.6 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Pricing
GoodHireHireRight
Editions & Modules
Basic
$29.99
Standard
$54.99
Premium
$79.99
No answers on this topic
Offerings
Pricing Offerings
GoodHireHireRight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GoodHireHireRight
Considered Both Products
GoodHire
Chose GoodHire
We don't need anything too fancy, and GoodHire provides the basics well. Perhaps as we get larger we may look for another organization due to our overall minor issues, but I don't find a ton of differentiation between various companies. As a result of having a similar …
HireRight
Chose HireRight
HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
Chose HireRight
Because of the integration option, it is easy to setup compared to its alternative. The hiring process is very easy and it keeps the records of every employee safely. It provides scalability and flexibility so cost can be reduced and the number of customization options provided …
Chose HireRight
HireRight is much better than the competition when it comes to price.
Top Pros
Top Cons
Best Alternatives
GoodHireHireRight
Small Businesses
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.2 out of 10
Paycom
Paycom
Score 7.2 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
GoodHireHireRight
Likelihood to Recommend
8.6
(18 ratings)
8.3
(33 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.8
(7 ratings)
User Testimonials
GoodHireHireRight
Likelihood to Recommend
Inflection Risk Solutions, LLC
After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.
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HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Pros
Inflection Risk Solutions, LLC
  • Allows for Ongoing Alerts where you can continue to know the background checks are being run
  • Allows you to make selections for each background check and cater it to the specific background check you are ordering
  • Cost effective
  • Quick and timely background checks come back after you order them
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HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
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Cons
Inflection Risk Solutions, LLC
  • Does not include ability to run bulk background checks
  • No ability to "run and go" -- requires a few pages of clicking through
  • Results older than a few months become archived & are held in a different section of website - making it harder to find them
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HireRight, LLC
  • HireRight is good platform which provides great support on verification process.
  • I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time.
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Likelihood to Renew
Inflection Risk Solutions, LLC
Very dependable and thorough
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HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Usability
Inflection Risk Solutions, LLC
No answers on this topic
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Support Rating
Inflection Risk Solutions, LLC
Haven't had any issues with Goodhire's customer support.
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HireRight, LLC
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
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Alternatives Considered
Inflection Risk Solutions, LLC
Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with state regulations and have had quicker processing times for our end users
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HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Return on Investment
Inflection Risk Solutions, LLC
  • Goodhire ensures that our data is protected and confidential.
  • GoodHire provides accurate results with the most up-to-date information available.
  • GoodHire has improved the accuracy of hiring, reducing the time to hire. It has also helped increase employee satisfaction by providing reliable applicant history information. This, in turn, has helped improve employee retention and reduce hiring costs.
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HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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