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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Authenticator

    Score8.9 out of 10
    N/AGoogle Authenticator is a mobile authentication app.N/A

    KeePass

    Score8.9 out of 10
    N/AKeePass is an open source password manager which secures passwords in a database locked with a master password or key file.N/A
    Pricing
    Google AuthenticatorKeePass
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AuthenticatorKeePass
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AuthenticatorKeePass
    Considered Both Products
    Google
    Chose Google Authenticator
    Google Authenticator is only really competing against SMS two-factor. Instead of getting a text from random phone numbers all the time, you go to one app/ website to get access to any account.

    In addition, we can allow our members to share the same Google account (with a master …
    Incentivized
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    37 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    39 Answers
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Google AuthenticatorKeePass
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    1Password
    Score9.2 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Password Genie
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AuthenticatorKeePass
    Likelihood to Recommend
    9.2
    (51 ratings)
    8.7
    (23 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (8 ratings)
    7.2
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    9.7
    (7 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AuthenticatorKeePass
    Likelihood to Recommend
    Google
    Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
    Incentivized
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    Open Source
    [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
    Incentivized
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    Pros
    Google
    • One strength is in how it checks identity to stop unwanted people from getting access.
    • Another strength is in cutting down on the frustration of users for the authentication process.
    • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
    Incentivized
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    Open Source
    • Very secure - no worries about our passwords being stored insecurely or in the wrong place.
    • Easy to share access to passwords used company-wide.
    • Integrates with Chrome and other browsers for ease of use and speed.
    • Price - free to use.
    Incentivized
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    Cons
    Google
    • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
    • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
    Incentivized
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    Open Source
    • The user-friendliness could be better. The interface looks outdated and is sometimes quite technical.
    • If you're on the road a lot, KeePass isn't very user-friendly on a smartphone or tablet. It's fine to use on a laptop, though.
    • Sharing passwords with colleagues who are temporarily unable to log into KeePass independently could be improved.
    Incentivized
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    Likelihood to Renew
    Google
    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Incentivized
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    Open Source
    My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
    Incentivized
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    Usability
    Google
    It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
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    Open Source
    KeePass is easy to use and requires no prior training using it. I would rate KeePass a score 9 out of 10. It stands out in managing credentials securely and efficiently. No other similar app performs its core function as well, making KeePass an essential tool for password management and security.
    Read full review
    Reliability and Availability
    Google
    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Incentivized
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    Open Source
    No answers on this topic
    Performance
    Google
    The performance of google Authenticator is good and I have not experienced any slow downs
    Incentivized
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    Open Source
    No answers on this topic
    Support Rating
    Google
    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Incentivized
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    Open Source
    I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
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    Implementation Rating
    Google
    It was easy to implement and it went very smoothly. No issues
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    Google
    First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
    Incentivized
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    Open Source
    KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
    Incentivized
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    Scalability
    Google
    The product doesn’t have any features of tools that can help it scale
    Incentivized
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    Open Source
    No answers on this topic
    Return on Investment
    Google
    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Incentivized
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    Open Source
    • Positive. All of our usernames and passwords for service accounts are in one convenient location.
    • Positive. The ability to organize everything into separate locations/folders is great.
    • Positive. Password generator makes it easy for us to generate a secure password for our accounts.
    Incentivized
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    ScreenShots