Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Authenticator
Score 8.7 out of 10
N/A
Google Authenticator is a mobile authentication app.N/A
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Symantec VIP
Score 9.0 out of 10
N/A
Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).N/A
Pricing
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Editions & Modules
No answers on this topic
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Free Trial
NoYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Considered Multiple Products
Google Authenticator
Chose Google Authenticator
Setup was easier and transferring between accounts is simpler in Google Authenticator when compared against Symantec VIP. The other features kind of are the same where both provide keys in offline mode and work seamlessly. Keys are refreshed every 30 seconds in both the …
Microsoft Entra ID
Chose Microsoft Entra ID
Microsoft Entra ID makes it so easy and seamless to manage an environment full of Microsoft apps, that it didn't make much sense to deploy another option. If we were heavily invested in the Google platform, then it might make sense to use a Google offering for SSO.
Symantec VIP
Chose Symantec VIP
We liked the pricing and support structure of Symantec VIP when compared to Azure Active Directory. When stacked up against Duo Security, the name recognition was also about the same (as it was between Symantec and Microsoft). We liked the speed of the mobile implementation …
Features
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Identity Management
Comparison of Identity Management features of Product A and Product B
Google Authenticator
-
Ratings
Microsoft Entra ID
8.5
116 Ratings
3% above category average
Symantec VIP
-
Ratings
ID-Management Access Control00 Ratings9.0114 Ratings00 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.2114 Ratings00 Ratings
Multi-Factor Authentication00 Ratings9.1115 Ratings00 Ratings
Password Management00 Ratings8.0109 Ratings00 Ratings
Account Provisioning and De-provisioning00 Ratings8.4108 Ratings00 Ratings
ID Management Workflow Automation00 Ratings7.887 Ratings00 Ratings
ID Risk Management00 Ratings8.091 Ratings00 Ratings
Best Alternatives
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
Cisco Duo
Cisco Duo
Score 9.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Likelihood to Recommend
9.0
(50 ratings)
8.9
(170 ratings)
7.9
(11 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.7
(16 ratings)
-
(0 ratings)
Usability
8.8
(7 ratings)
8.8
(28 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(8 ratings)
7.1
(21 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
9.7
(3 ratings)
-
(0 ratings)
Configurability
4.0
(1 ratings)
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Google AuthenticatorMicrosoft Entra IDSymantec VIP
Likelihood to Recommend
Google
Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
Read full review
Microsoft
That one is tough. It's just easy to integrate the sign-on portion with other products from other companies. Like BluePoint or Podint. It's very easy to integrate the user information with others. Using Android ID to register an application with other companies' applications.
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Broadcom
Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
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Pros
Google
  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
Read full review
Microsoft
  • The first thing is that it's a really good platform to make a whole inventory of your hardware and software that you already have in the organization. It's very simple. It's very easy to look at what you have in the whole organization. And after that, start applying, for instance, some policies, some solutions in terms of zero trust access using MFA as a second form of authentication. So, these are the ways we use the MTIV platform.
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Broadcom
  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
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Cons
Google
  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
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Microsoft
  • There is one thing that we lost since we migrated from Active Directory and it is the user expiration date. If I have an external that I know will work for six months, I have to manually check or put some kind of reminder. I cannot set an expiration date in Microsoft Entra ID. I still don't know why.
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Broadcom
  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
Read full review
Likelihood to Renew
Google
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
Read full review
Microsoft
MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
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Broadcom
No answers on this topic
Usability
Google
It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
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Microsoft
It's not complex. It works as configured, right? There's a lot of granular rules, and it'll get very specific if you need it to. But for many of our security capabilities, especially for mid-market enterprises, I think you can get all the capabilities you typically need with OnStar.
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Broadcom
No answers on this topic
Reliability and Availability
Google
In terms of availability, I had not experienced any issues with outages or the product not working when needed
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Microsoft
There has been a handful of outages but they have been either minimal or rarely severe
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Broadcom
No answers on this topic
Performance
Google
The performance of google Authenticator is good and I have not experienced any slow downs
Read full review
Microsoft
I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
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Broadcom
No answers on this topic
Support Rating
Google
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
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Microsoft
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
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Broadcom
Great vendor support, along with a great product solution
Read full review
Online Training
Google
No answers on this topic
Microsoft
Most training was internally produced
Read full review
Broadcom
No answers on this topic
Implementation Rating
Google
It was easy to implement and it went very smoothly. No issues
Read full review
Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
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Broadcom
No answers on this topic
Alternatives Considered
Google
First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
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Microsoft
Microsoft Entra ID is not as stand-alone product as competitors like Okta. It may lack some of the features that competing products have but on the other hand it integrates both technically and license wise with other Microsoft cloud services and is easy to deploy. It is also the easiest way to extend identity management to the cloud if you already have Microsoft Active Directory in use.
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Broadcom
The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
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Contract Terms and Pricing Model
Google
No answers on this topic
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
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Broadcom
No answers on this topic
Scalability
Google
The product doesn’t have any features of tools that can help it scale
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Microsoft
Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
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Broadcom
No answers on this topic
Professional Services
Google
No answers on this topic
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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Broadcom
No answers on this topic
Return on Investment
Google
  • More secure data = less worried about a data breach.
  • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
  • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
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Microsoft
  • Definitely, I can consider this one a positive because, as I mentioned earlier, it's a tool that can help our internal ID team track end users' activities in their sign-in logs and a lot of other things, which is really good and helpful for us.
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Broadcom
  • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
  • It allowed us to improve on our existing PHI and PII security measures.
  • Allowing secure access from remote locations, especially smart phones, was a huge plus.
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ScreenShots