What users are saying about
66 Ratings
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Score 8.9 out of 100
9 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Google Authenticator

Google Authenticator is great if you need a quick and dirty authentication program. Because it is a very minimalistic design, there is not a lot of customization available. It would be more helpful to hide some of the addresses and sites that I don’t use that often, instead of having one running list that I have to match up to what I’m looking for carefully.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Google Authenticator
Ping Identity Platform
8.1
ID-Management Access Control
Google Authenticator
Ping Identity Platform
7.7
ID Management Single-Sign On (SSO)
Google Authenticator
Ping Identity Platform
9.0
Multi-Factor Authentication
Google Authenticator
Ping Identity Platform
8.6
Password Management
Google Authenticator
Ping Identity Platform
7.9
Account Provisioning and De-provisioning
Google Authenticator
Ping Identity Platform
7.8
ID Management Workflow Automation
Google Authenticator
Ping Identity Platform
8.1
ID Risk Management
Google Authenticator
Ping Identity Platform
7.5

Pros

Google Authenticator

  • Easy implementation: The product is very easy to implement both from embedding it into the application and from end users using it via their smartphones.
  • You can use Google Authenticator to manage multiple two-factor authentication keys.
  • Easy to add keys options: You can scan a QR code to set up 2FA in Google Authenticator. You can also do a manual entry using the unique key provided by the application you are setting up 2FA for.
Ravinder Gupta | TrustRadius Reviewer

Ping Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Google Authenticator

  • If you lose your phone, there is no way to transfer all of the 2FA codes to a new device if you lose yours. Some of the other 2FA apps have the capability of doing this.
  • It is not foolproof. Especially because Chinese hackers just learned how to bypass all 2FA solutions.
Mike Calabro | TrustRadius Reviewer

Ping Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Google Authenticator

Google Authenticator 8.0
Based on 1 answer
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
Anonymous | TrustRadius Reviewer

Ping Identity Platform

No score
No answers yet
No answers on this topic

Usability

Google Authenticator

Google Authenticator 8.2
Based on 2 answers
I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
Ravinder Gupta | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Google Authenticator

Google Authenticator 10.0
Based on 1 answer
In terms of availability, I had not experienced any issues with outages or the product not working when needed
Anonymous | TrustRadius Reviewer

Ping Identity Platform

No score
No answers yet
No answers on this topic

Performance

Google Authenticator

Google Authenticator 10.0
Based on 1 answer
The performance of google Authenticator is good and I have not experienced any slow downs
Anonymous | TrustRadius Reviewer

Ping Identity Platform

No score
No answers yet
No answers on this topic

Support Rating

Google Authenticator

Google Authenticator 8.5
Based on 11 answers
Ease of use from the user perspective. There is a very small learning curve involved from the deployment perspective. However, none is required from the user perspective. It's auto integration with other Google products like Gsuite not only provided our team the ability to deploy in a matter of hours but also brought down the operation cost of the product. The application is also backed by google ISO security standards which are necessary for ISO security compliant companies.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 8.4
Based on 4 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Implementation Rating

Google Authenticator

Google Authenticator 10.0
Based on 1 answer
It was easy to implement and it went very smoothly. No issues
Anonymous | TrustRadius Reviewer

Ping Identity Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Google Authenticator

I was using a miscellaneous one from the app store that I can't find listed here, but decided to switch because the one I had would glitch a lot and not update in real-time, so I would sometimes lock myself out of the program I was trying to get into. Google Authenticator is fast and easy.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Scalability

Google Authenticator

Google Authenticator 5.0
Based on 1 answer
The product doesn’t have any features of tools that can help it scale
Anonymous | TrustRadius Reviewer

Ping Identity Platform

No score
No answers yet
No answers on this topic

Return on Investment

Google Authenticator

  • It's making it harder for hackers to get into our systems, saving us money.
  • We need to spend more time on authentication.
  • All in all an important tool to secure our business. Can't put a number on it but it can potentially be a lot.
Christopher Fritz | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

Google Authenticator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Google Authenticator
9.1
Ping Identity Platform
8.8

Likelihood to Renew

Google Authenticator
8.0
Ping Identity Platform

Usability

Google Authenticator
8.2
Ping Identity Platform
9.0

Reliability and Availability

Google Authenticator
10.0
Ping Identity Platform

Performance

Google Authenticator
10.0
Ping Identity Platform

Support Rating

Google Authenticator
8.5
Ping Identity Platform
8.4

Implementation Rating

Google Authenticator
10.0
Ping Identity Platform

Scalability

Google Authenticator
5.0
Ping Identity Platform

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