Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.9 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
Google ChatKintone
Editions & Modules
No answers on this topic
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
Google ChatKintone
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
Google ChatKintone
Features
Google ChatKintone
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.3
26 Ratings
7% above category average
Kintone
-
Ratings
Task Management8.014 Ratings00 Ratings
Gantt Charts8.29 Ratings00 Ratings
Scheduling8.616 Ratings00 Ratings
Workflow Automation7.412 Ratings00 Ratings
Mobile Access9.225 Ratings00 Ratings
Search9.123 Ratings00 Ratings
Visual planning tools7.713 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Kintone
-
Ratings
Chat9.826 Ratings00 Ratings
Notifications9.126 Ratings00 Ratings
Discussions8.824 Ratings00 Ratings
Surveys9.417 Ratings00 Ratings
Internal knowledgebase8.915 Ratings00 Ratings
Integrates with GoToMeeting8.07 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
Integrates with Outlook9.06 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.6
26 Ratings
7% above category average
Kintone
-
Ratings
Versioning8.817 Ratings00 Ratings
Video files7.623 Ratings00 Ratings
Audio files7.922 Ratings00 Ratings
Document collaboration8.021 Ratings00 Ratings
Access control9.318 Ratings00 Ratings
Advanced security features9.419 Ratings00 Ratings
Integrates with Google Drive8.115 Ratings00 Ratings
Device sync9.624 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management00 Ratings9.76 Ratings
Workflow management00 Ratings9.29 Ratings
Territory management00 Ratings8.54 Ratings
Opportunity management00 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings7.54 Ratings
Channel / partner relationship management00 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Google Chat
-
Ratings
Kintone
9.0
7 Ratings
15% above category average
Case management00 Ratings9.67 Ratings
Help desk management00 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.9
9 Ratings
14% above category average
Task management00 Ratings9.06 Ratings
Reporting00 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.1
8 Ratings
6% above category average
Pipeline visualization00 Ratings8.34 Ratings
Customizable reports00 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.9
11 Ratings
15% above category average
Custom fields00 Ratings9.211 Ratings
Custom objects00 Ratings9.09 Ratings
API for custom integration00 Ratings8.65 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Google Chat
-
Ratings
Kintone
8.5
2 Ratings
12% above category average
Marketing automation00 Ratings8.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
Google Chat
-
Ratings
Kintone
9.3
6 Ratings
20% above category average
Mobile access00 Ratings9.36 Ratings
Security
Comparison of Security features of Product A and Product B
Google Chat
-
Ratings
Kintone
9.5
10 Ratings
12% above category average
Role-based user permissions00 Ratings9.510 Ratings
Best Alternatives
Google ChatKintone
Small Businesses
Kintone
Kintone
Score 9.7 out of 10
Salesflare
Salesflare
Score 10.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatKintone
Likelihood to Recommend
9.2
(26 ratings)
9.7
(58 ratings)
Likelihood to Renew
8.0
(2 ratings)
10.0
(8 ratings)
Usability
8.9
(9 ratings)
9.4
(16 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
7.3
(3 ratings)
9.4
(46 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Google ChatKintone
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
Read full review
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Reliability and Availability
Google
No answers on this topic
Kintone
Never had an issue with this.
Read full review
Performance
Google
No answers on this topic
Kintone
Pages load quickly, no issues with response time
Read full review
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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Online Training
Google
No answers on this topic
Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
Google
No answers on this topic
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
Contract Terms and Pricing Model
Google
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
Google
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Professional Services
Google
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
Read full review
Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile