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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Sococo

    Score10 out of 10
    N/ASococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.

    $14.99

    per month per seat

    Pricing
    Google ChatSococo
    Editions & Modules
    No answers on this topic
    Sococo
    $14.99 or $13.99 if paid annually
    per month per seat
    Sococo Unlimited
    $24.99
    per month per seat
    Offerings
    Pricing Offerings
    Google ChatSococo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
    More Pricing Information
    Community Pulse
    Google ChatSococo
    Considered Both Products
    Google
    No answer on this topic
    Social Communications Company
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Google ChatSococo
    Project Management
    Comparison of Project Management features of Google Chat and Sococo
    Feature
    Google Chat
    8.3
    26 Ratings
    8% above category average
    Sococo
    4.7
    3 Ratings
    48% below category average
    Task Management8.014 Ratings5.01 Ratings
    Gantt Charts8.29 Ratings00 Ratings
    Scheduling8.616 Ratings5.01 Ratings
    Workflow Automation7.312 Ratings4.01 Ratings
    Mobile Access9.225 Ratings3.03 Ratings
    Search9.123 Ratings3.02 Ratings
    Visual planning tools7.813 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Google Chat and Sococo
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Sococo
    5.3
    5 Ratings
    40% below category average
    Chat9.826 Ratings5.05 Ratings
    Notifications9.126 Ratings5.05 Ratings
    Discussions8.824 Ratings6.03 Ratings
    Surveys9.517 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings5.02 Ratings
    Integrates with GoToMeeting8.07 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings7.01 Ratings
    Integrates with Outlook9.06 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Sococo
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Sococo
    4.6
    2 Ratings
    54% below category average
    Versioning8.817 Ratings6.01 Ratings
    Video files7.623 Ratings3.01 Ratings
    Audio files7.922 Ratings3.01 Ratings
    Document collaboration8.021 Ratings3.01 Ratings
    Access control9.218 Ratings5.01 Ratings
    Advanced security features9.319 Ratings6.01 Ratings
    Integrates with Google Drive8.115 Ratings5.01 Ratings
    Device sync9.624 Ratings6.02 Ratings
    Best Alternatives
    Google ChatSococo
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatSococo
    Likelihood to Recommend
    9.2
    (26 ratings)
    1.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Google ChatSococo
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Social Communications Company
    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Social Communications Company
    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Social Communications Company
    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Social Communications Company
    No answers on this topic
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
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    Social Communications Company
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Incentivized
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    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Social Communications Company
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Incentivized
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    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
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    Social Communications Company
    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Incentivized
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    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Social Communications Company
    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Incentivized
    Read full review
    ScreenShots