Google Cloud Dialogflow vs. IBM watsonx Orchestrate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Cloud Dialogflow
Score 7.8 out of 10
N/A
Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019.N/A
IBM watsonx Orchestrate
Score 7.3 out of 10
N/A
Powered by LLMs, IBM watsonx Orchestrate enables employees to offload time-consuming work and coordinate common to complex tasks with a catalog of pre-built skills and the capability to discover and build automations, using generative AI.
$18,000
per year per subscription
Pricing
Google Cloud DialogflowIBM watsonx Orchestrate
Editions & Modules
No answers on this topic
Essential
$18,000
per year per subscription
Standard
$54,000
per year per subscription
Offerings
Pricing Offerings
Google Cloud DialogflowIBM watsonx Orchestrate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Cloud DialogflowIBM watsonx Orchestrate
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Google Cloud DialogflowIBM watsonx Orchestrate
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Score 9.1 out of 10
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Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises
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Score 9.6 out of 10
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Score 9.6 out of 10
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User Ratings
Google Cloud DialogflowIBM watsonx Orchestrate
Likelihood to Recommend
8.7
(5 ratings)
7.3
(1 ratings)
Usability
8.9
(5 ratings)
-
(0 ratings)
Support Rating
8.3
(5 ratings)
-
(0 ratings)
User Testimonials
Google Cloud DialogflowIBM watsonx Orchestrate
Likelihood to Recommend
Google
Indicated for those who have good knowledge of programming and coding in HTML and JSON, that is, it is not suitable for beginners or users without much technical knowledge. It is suitable for those who want to integrate with various platforms, such as Telegram, Webhat, Facebook Messenger, among others. I also recommend it to anyone who needs to create a chatbot in several languages (it is not automatic translation). Recommended to create new projects in CX environment and not in ES.
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IBM
The only thing that really stands out and could use some fixing is the tutorial part of things and they aren't that enticing to learn from... there are still questions that come up and aren't in the tutorials listed... But when we did start creating our own AI tools and implementing them it was very seamless and worked well for most of our team! Which stands out, a lot of IT workers agreeing on a tool is very complicated
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Pros
Google
  • Best user interface
  • Advanced training modules
  • Best NLP and NLU engine
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IBM
No answers on this topic
Cons
Google
  • Some of the features are still in beta phase.
  • The languages available are still limited.
  • The advanced features may not be accessible to new users.
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IBM
No answers on this topic
Usability
Google
It just delivers, even being somewhat rough to get used to it. Users just love it as it feels polished - very well balanced, good chat flows, good workflows, good response time and good usability. It's just somewhat complicated to setup at first glance though, with a semi steep learning curve compared to other solutions around the market.
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IBM
No answers on this topic
Support Rating
Google
Dialogflow is a wonderful tool that is helping to design customized chatbots. I personally recommend if you wanna know how it's works give it a try with a free APIs call, you'll love this tool
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IBM
No answers on this topic
Return on Investment
Google
  • Robust platform
  • Reliability and security
  • Highly scalable for professional usage
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IBM
No answers on this topic
ScreenShots