Google Cloud Run vs. Navisite Managed Infrastructure Services (NaviCloud) vs. Rackspace Managed Hosting

Microservices and RestFul API application as it is fast and reliant. Seamless integration with event triggers such as pubsub or event arc, so you can easily integrate that with usecases with file uploads, database changes, etc. Basically great with short-lived tasks, if however, you have long-running processses, Cloud Run might not be idle for this. For example if you have a long running data processing task, other solutions such as kubeflow pipelines or dataflow are more suited for this kind of tasks. Cloud Run is also stateless, so if you need memory, you will have to connect an external database.

Incentivized

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.

Incentivized

• Auto scaling is the best one
• provide direct VPC connectivity and rigid network
• Cloud SQL and Pub/Sub services
• Handling latency issues

Incentivized

• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

Incentivized

• Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
• Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.

Incentivized

• The UI can be made simpler. Currently the UI is bloated and it takes time to find out what you want
• More integrations with container registry providers (ECR, dockerhub)
• Better permissions UX. Currently GCP requires service accounts to be used with cloud products, the experience adding/removing permissions is difficult to navigate

Incentivized

• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

• Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
• Outage appears to have been caused by unpatched servers & no backup servers
• In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
• In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services

We definitely need to renew it because we dont own our own infrastructure and storage and we are happy with Cloud Run features

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!

Incentivized

The UI/console is great... the documentation is top-notch for developers, but the CLI itself when you have to script around it is very complex and easy to forget some options... the downside of a generic command line client.

Incentivized

The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability

Incentivized

Not seen any major issues when we run applications its good

Incentivized

Initially we felt slow but slowly it picked up and easy to manage

Incentivized

In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!

Incentivized

I was involved in the initial implementation setup, Its easy with the given documentaiton we can do ourself. Not that critical

Incentivized

AWS Lambda supports code zip package, enabling lower cold start time. Also, AWS Lambda pricing is much simpler, easier to understand.

Other than that, the 2 products are very similar, including the Docker image support: the image must be built based on proprietary base image.

Obviously, if your other services are running in GCP, then Google Cloud Run is your only choice for tight integration, & private networking.

Incentivized

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.

Incentivized

Not part of purchase.

Incentivized

It has good auto scale feature and reliable also

Incentivized

We have very good support when needed

Incentivized

• Built in support for auto scaling helps reduce operational overhead
• Any application performance issues can be addressed quickly by allocating more resources while a proper fix can be planned and rolled out later
• Using Google Cloud Run enables development of microservices which provides granular control for scaling critical services in the platform

Incentivized

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized

• We've found it helpful to host our own web sites on their cloud servers, which is a positive.
• We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
• A negative impact is that they've now decided to start charging for their support.

Incentivized