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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    GoTo Webinar

    Score8.7 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Pricing
    Google Hangouts (Classic)GoTo Webinar
    Editions & Modules
    No answers on this topic
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)GoTo Webinar
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)GoTo Webinar
    Considered Both Products
    Discontinued Products
    Chose Google Hangouts (Classic)
    Google Hangouts integrates into our current workflows well (we use g-suite) and is quite user friendly. It is great for small to mid-size internal team meetings. It is also good for informal client meeting. There are other cases where other tools are needed/superior for the …
    Incentivized
    Chose Google Hangouts (Classic)
    I think GoToWebinar gives a more professional feel. Hangouts is more informal.
    Incentivized
    Chose Google Hangouts (Classic)
    well, google hangouts classic doesn't stack up that well when compared to either Skype or Teams, as it lacks advanced features. But the fact that it nearly costs anything to get it set up & running in no time is a positive point for the platform. I'm pretty sure that Hangouts …
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts app is already integrated with many apps users already are familiar with. The program is accessible on many platforms which makes it easy for users to conduct business without having specific devices on hand. It really helped that many people were already …
    Incentivized
    Chose Google Hangouts (Classic)
    Since we use Google Suite, Google Hangouts (Classic) was the obvious choice. The ease of use and access to employees makes Google Hangouts (Classic) simple to use and access. Additionally, adding users to an existing Hangout is easy. Google Hangouts (Classic) also doesn't …
    Incentivized
    Chose Google Hangouts (Classic)
    I feel like hangouts stacks up pretty well against these competitors, although admittedly it has less features. Of the ones mentioned, I believe it is the only one that doesn't require the installation of software and is available on all major platforms. This is a huge deal for …
    Incentivized
    GoTo formerly LogMeIn
    Chose GoTo Webinar
    Google Hangouts is free, and its G Suite version records to Google Drive, all for free. Zoom is very expensive also.
    Incentivized
    Chose GoTo Webinar
    I haven't formally reviewed these against one another. But I think that GoToWebinar (GTW) is the more robust solution and is the industry standard. I think that more people are familiar with using GTW, and I think that it's better suited for a one to many type meeting like what …
    Incentivized
    Chose GoTo Webinar
    We used to use Skype a lot, but never again. GTW knows what its business users need, and supplies those features in a well supported, functional package, Google Hangouts or Slack meetings just don't have the functionality and ease of use. We will continue using GTW for the …
    Incentivized
    Chose GoTo Webinar
    I prefer GTM to Zoom and Google Hangout because it's more reliable and universally understood. That being said, I do prefer the interfaces of Zoom and Google Hangouts. But their functionality just doesn't stack up.
    Incentivized
    Chose GoTo Webinar
    Not as professional of a tool, compared to GoToWebinar. Although, GoToWebinar doesn't have as clean of a sync with calendars as Google Hangouts & Google Hangouts has a much higher adoption rate (for customers). Google Hangouts is not conducive to a confidential webinar at all.
    Incentivized
    Chose GoTo Webinar
    I have been using many tools, like Skype, join.me, and Google Hangouts. GoToWebinar is the most organized and professional tool in the market. We are based in Spain, and we mainly use Skype, but some times the US market asks to use GoToWebinar. This is the main reason we use it.
    Incentivized
    Chose GoTo Webinar
    Zoom is great for Meetings (as is Google Hangouts) - The other platforms were either too costly or we couldn't get the data we needed. GoTo can do everything above in a similar fashion. Other webinar platforms we've reviewed/used not listed above: Omnovia, Big Market
    Incentivized
    Chose GoTo Webinar
    GoToWebinar has quite a few competitors however the pre-, during, and post-webinar features that GoToWebinar offers helps it to soar over these other options. GoToWebinar's email reminders to clients, Q/A during the session, and post-survey follow-up keep your client engaged …
    Incentivized
    Chose GoTo Webinar
    Each of these has its own use cases, but we use GoToWebinar frequently because it's so easy.
    Incentivized
    Chose GoTo Webinar
    GoToWebinar has a lot more features
    Incentivized
    Chose GoTo Webinar
    I have only used GoToWebinar.
    Incentivized
    Chose GoTo Webinar
    I believe both are high quality interfaces that do exactly what is intended: to present a product or teach a subject virtually almost as if we were in the same room as the presenters.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    94%
    Would buy again
    112 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    98%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    97%
    Happy with the feature set
    115 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    99%
    Implementation went as expected
    78 Answers
    Features
    Google Hangouts (Classic)GoTo Webinar
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    GoTo Webinar
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    GoTo Webinar
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    GoTo Webinar
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    GoTo Webinar
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    7.2
    153 Ratings
    7% below category average
    Dashboards00 Ratings7.2145 Ratings
    Data exportability00 Ratings7.1141 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    7.6
    170 Ratings
    7% below category average
    High quality audio00 Ratings8.2170 Ratings
    Mobile support00 Ratings7.6120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    7.2
    170 Ratings
    12% below category average
    Calendar integration00 Ratings7.7147 Ratings
    Record meetings / events00 Ratings8.4165 Ratings
    Slideshows00 Ratings8.5148 Ratings
    Event registration00 Ratings8.5161 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    8.2
    215 Ratings
    3% below category average
    Audience polling00 Ratings7.9193 Ratings
    Q&A00 Ratings8.6211 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    8.0
    166 Ratings
    4% below category average
    Participant roles & permissions00 Ratings7.8163 Ratings
    Confidential attendee list00 Ratings8.0143 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Google Hangouts (Classic) and GoTo Webinar
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Webinar
    8.1
    133 Ratings
    2% above category average
    Branding options00 Ratings8.1129 Ratings
    Integration to Marketing Automation00 Ratings8.0113 Ratings
    Best Alternatives
    Google Hangouts (Classic)GoTo Webinar
    Small Businesses
    CallFire
    Score9.7 out of 10
    EverWebinar
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)GoTo Webinar
    Likelihood to Recommend
    8.0
    (91 ratings)
    7.5
    (226 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.2
    (8 ratings)
    Usability
    8.0
    (7 ratings)
    8.6
    (222 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (2 ratings)
    Support Rating
    8.0
    (36 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    5.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Google Hangouts (Classic)GoTo Webinar
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    ScreenShots

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience