Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Keep
Score 9.1 out of 10
N/A
Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
Notion
Score 8.8 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
Google KeepHelp LightningNotion
Editions & Modules
No answers on this topic
Enterprise
$75,000
per year per installation
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Google KeepHelp LightningNotion
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.A discount is offered for annual billing.
More Pricing Information
Community Pulse
Google KeepHelp LightningNotion
Features
Google KeepHelp LightningNotion
Project Management
Comparison of Project Management features of Product A and Product B
Google Keep
9.4
15 Ratings
19% above category average
Help Lightning
-
Ratings
Notion
7.3
79 Ratings
6% below category average
Task Management9.710 Ratings00 Ratings8.174 Ratings
Gantt Charts10.01 Ratings00 Ratings6.846 Ratings
Scheduling7.06 Ratings00 Ratings6.957 Ratings
Workflow Automation10.02 Ratings00 Ratings6.455 Ratings
Mobile Access10.013 Ratings00 Ratings7.372 Ratings
Search9.712 Ratings00 Ratings8.075 Ratings
Visual planning tools9.310 Ratings00 Ratings7.968 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Keep
9.3
14 Ratings
15% above category average
Help Lightning
-
Ratings
Notion
7.8
76 Ratings
3% below category average
Notifications7.87 Ratings00 Ratings7.568 Ratings
Discussions9.05 Ratings00 Ratings7.349 Ratings
Surveys10.01 Ratings00 Ratings6.720 Ratings
Internal knowledgebase10.06 Ratings00 Ratings8.869 Ratings
Integrates with Gmail and Google Hangouts9.97 Ratings00 Ratings8.98 Ratings
Chat00 Ratings00 Ratings6.329 Ratings
Integrates with Outlook00 Ratings00 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Keep
8.6
14 Ratings
7% above category average
Help Lightning
-
Ratings
Notion
8.1
76 Ratings
1% above category average
Versioning10.02 Ratings00 Ratings7.657 Ratings
Audio files8.42 Ratings00 Ratings7.343 Ratings
Document collaboration9.810 Ratings00 Ratings8.571 Ratings
Access control9.39 Ratings00 Ratings8.271 Ratings
Advanced security features2.73 Ratings00 Ratings7.251 Ratings
Integrates with Google Drive10.04 Ratings00 Ratings9.213 Ratings
Device sync10.011 Ratings00 Ratings9.253 Ratings
Video files00 Ratings00 Ratings7.649 Ratings
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User Ratings
Google KeepHelp LightningNotion
Likelihood to Recommend
9.5
(13 ratings)
10.0
(1 ratings)
8.6
(85 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Usability
9.5
(3 ratings)
-
(0 ratings)
8.4
(55 ratings)
Support Rating
7.9
(10 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Google KeepHelp LightningNotion
Likelihood to Recommend
Google
We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
Read full review
Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
Read full review
Notion Labs, Inc
If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
Read full review
Pros
Google
  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
Read full review
Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
Read full review
Notion Labs, Inc
  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
Read full review
Cons
Google
  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
Read full review
Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
Read full review
Notion Labs, Inc
  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
Read full review
Likelihood to Renew
Google
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
Read full review
Help Lightning
No answers on this topic
Notion Labs, Inc
We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
Read full review
Usability
Google
They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
Read full review
Help Lightning
No answers on this topic
Notion Labs, Inc
Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
Read full review
Support Rating
Google
I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
Read full review
Help Lightning
No answers on this topic
Notion Labs, Inc
No answers on this topic
Alternatives Considered
Google
The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
Read full review
Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
Read full review
Notion Labs, Inc
The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
Read full review
Return on Investment
Google
  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
Read full review
Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
Read full review
Notion Labs, Inc
  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
Read full review
ScreenShots

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.