TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Highfive (discontinued)

    Score6.6 out of 10
    N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
    Pricing
    Google KeepHighfive (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google KeepHighfive (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google KeepHighfive (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    93%
    Would buy again
    37 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    94%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    90%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    33 Answers
    Features
    Google KeepHighfive (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    7.8
    27 Ratings
    1% below category average
    High quality audio00 Ratings8.527 Ratings
    High quality video00 Ratings8.626 Ratings
    Low bandwidth requirements00 Ratings6.323 Ratings
    Mobile support00 Ratings7.922 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    8.4
    25 Ratings
    6% above category average
    Desktop sharing00 Ratings8.825 Ratings
    Whiteboards00 Ratings8.04 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    7.7
    26 Ratings
    6% below category average
    Calendar integration00 Ratings7.219 Ratings
    Meeting initiation00 Ratings6.825 Ratings
    Integrates with social media00 Ratings8.05 Ratings
    Record meetings / events00 Ratings7.79 Ratings
    Slideshows00 Ratings9.09 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    7.5
    12 Ratings
    7% below category average
    Live chat00 Ratings7.712 Ratings
    Audience polling00 Ratings6.01 Ratings
    Q&A00 Ratings8.76 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    6.1
    17 Ratings
    28% below category average
    User authentication00 Ratings6.216 Ratings
    Participant roles & permissions00 Ratings6.314 Ratings
    Confidential attendee list00 Ratings5.86 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Keep and Highfive (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Highfive (discontinued)
    8.9
    53 Ratings
    19% above category average
    Video conferencing00 Ratings8.832 Ratings
    Audio conferencing00 Ratings9.253 Ratings
    Video screen sharing00 Ratings8.825 Ratings
    Instant messaging00 Ratings8.717 Ratings
    Best Alternatives
    Google KeepHighfive (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    JioMeet
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepHighfive (discontinued)
    Likelihood to Recommend
    9.5
    (15 ratings)
    7.6
    (83 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.0
    (1 ratings)
    Usability
    9.5
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.9
    (10 ratings)
    7.7
    (39 ratings)
    User Testimonials
    Google KeepHighfive (discontinued)
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
    Read full review
    Discontinued Products
    The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
    Incentivized
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Discontinued Products
    • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
    • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
    • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
    Incentivized
    Read full review
    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Discontinued Products
    • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
    • Call quality is not always the best.
    • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Discontinued Products
    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Incentivized
    Read full review
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Discontinued Products
    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Incentivized
    Read full review
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Discontinued Products
    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Discontinued Products
    Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
    Read full review
    Discontinued Products
    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Incentivized
    Read full review
    ScreenShots