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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Mitel MiCollab

    Score6.8 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
    Pricing
    Google KeepMitel MiCollab
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google KeepMitel MiCollab
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google KeepMitel MiCollab
    Considered Both Products
    Google
    No answer on this topic
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    55%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    73%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Google KeepMitel MiCollab
    Project Management
    Comparison of Project Management features of Google Keep and Mitel MiCollab
    Feature
    Google Keep
    -
    Ratings
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    Task Management00 Ratings6.18 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings6.09 Ratings
    Workflow Automation00 Ratings3.96 Ratings
    Mobile Access00 Ratings7.613 Ratings
    Search00 Ratings3.910 Ratings
    Visual planning tools00 Ratings5.06 Ratings
    Communication
    Comparison of Communication features of Google Keep and Mitel MiCollab
    Feature
    Google Keep
    -
    Ratings
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    Chat00 Ratings6.114 Ratings
    Notifications00 Ratings7.014 Ratings
    Discussions00 Ratings6.08 Ratings
    Surveys00 Ratings4.03 Ratings
    Internal knowledgebase00 Ratings3.48 Ratings
    Integrates with GoToMeeting00 Ratings7.84 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings8.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Keep and Mitel MiCollab
    Feature
    Google Keep
    -
    Ratings
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Versioning00 Ratings5.01 Ratings
    Video files00 Ratings8.06 Ratings
    Audio files00 Ratings8.09 Ratings
    Document collaboration00 Ratings7.06 Ratings
    Access control00 Ratings3.310 Ratings
    Advanced security features00 Ratings4.19 Ratings
    Integrates with Google Drive00 Ratings8.01 Ratings
    Device sync00 Ratings6.99 Ratings
    Best Alternatives
    Google KeepMitel MiCollab
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepMitel MiCollab
    Likelihood to Recommend
    9.5
    (15 ratings)
    4.6
    (15 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (5 ratings)
    5.6
    (3 ratings)
    Support Rating
    7.9
    (10 ratings)
    6.4
    (3 ratings)
    User Testimonials
    Google KeepMitel MiCollab
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
    Read full review
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
    Read full review
    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
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    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
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    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
    Read full review
    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
    Read full review
    ScreenShots