Google Meet vs. ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Meet
Score 8.4 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
ON24
Score 7.6 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
Google MeetON24
Editions & Modules
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
No answers on this topic
Offerings
Pricing Offerings
Google MeetON24
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google MeetON24
Considered Both Products
Google Meet
Chose Google Meet
Easy to use
Integration with calendar and google account
ON24
Chose ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
Chose ON24
ON24 has many aspects that Google Meets does not. For a start, it has the capability to pre-record the training presentation that can then be set to play at a date determined by the presenter. Therefore, no live training is required. It also has the function to share …
Chose ON24
I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
Chose ON24
We found the ON24 interface/UI more professional and feature-packed while running business events compared to other available options in the market.
Chose ON24
I have found ON24 to be the most reliable, easy to use, and intuitive platform. It's great to have cheat sheets and tools to send to my presenters who may have never used ON24 before that day. Other platforms are confusing or have too many steps involved. ON24 makes it easy to …
Chose ON24
Initially good but they just want you to buy more and more. Sold us a 3 year agreement on a product they stopped offering shortly thereafter.
Chose ON24
The quality of ON24 surpasses other similar software. I especially like the dashboard view for attendees. It is engaging and easy to use. Users can download materials, explore links, chat, and use Q&A without having to navigate to a different window allowing for a seamless …
Features
Google MeetON24
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Meet
9.0
57 Ratings
13% above category average
ON24
-
Ratings
High quality audio9.057 Ratings00 Ratings
High quality video9.157 Ratings00 Ratings
Low bandwidth requirements8.943 Ratings00 Ratings
Mobile support9.051 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Meet
8.6
57 Ratings
8% above category average
ON24
-
Ratings
Desktop sharing8.757 Ratings00 Ratings
Whiteboards8.538 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Meet
8.2
55 Ratings
1% above category average
ON24
6.1
412 Ratings
30% below category average
Calendar integration8.954 Ratings7.8355 Ratings
Meeting initiation8.954 Ratings7.03 Ratings
Integrates with social media6.325 Ratings2.02 Ratings
Record meetings / events8.143 Ratings6.6394 Ratings
Slideshows8.644 Ratings6.6391 Ratings
Event registration00 Ratings6.6388 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Meet
8.5
54 Ratings
5% above category average
ON24
7.3
415 Ratings
10% below category average
Live chat8.852 Ratings7.03 Ratings
Audience polling8.334 Ratings7.2376 Ratings
Q&A8.537 Ratings7.8412 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Meet
8.8
47 Ratings
9% above category average
ON24
8.3
383 Ratings
2% below category average
User authentication8.844 Ratings8.02 Ratings
Participant roles & permissions9.242 Ratings8.4373 Ratings
Confidential attendee list8.333 Ratings8.5356 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Google Meet
-
Ratings
ON24
7.5
389 Ratings
9% below category average
Branding options00 Ratings8.4381 Ratings
Integration to Marketing Automation00 Ratings7.5334 Ratings
Attendee list export00 Ratings6.737 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Google Meet
-
Ratings
ON24
6.9
41 Ratings
14% below category average
Email marketing00 Ratings5.837 Ratings
Audience engagement00 Ratings7.541 Ratings
Event analytics00 Ratings7.641 Ratings
Best Alternatives
Google MeetON24
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Whova
Whova
Score 9.4 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google MeetON24
Likelihood to Recommend
9.4
(62 ratings)
8.1
(458 ratings)
Likelihood to Renew
7.0
(6 ratings)
7.3
(43 ratings)
Usability
9.2
(21 ratings)
7.0
(27 ratings)
Availability
-
(0 ratings)
6.9
(209 ratings)
Performance
-
(0 ratings)
2.5
(7 ratings)
Support Rating
9.8
(18 ratings)
5.9
(32 ratings)
In-Person Training
-
(0 ratings)
9.1
(3 ratings)
Online Training
-
(0 ratings)
4.1
(5 ratings)
Implementation Rating
-
(0 ratings)
1.0
(11 ratings)
Configurability
-
(0 ratings)
2.7
(5 ratings)
Contract Terms and Pricing Model
8.6
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
1.0
(4 ratings)
Product Scalability
-
(0 ratings)
7.8
(228 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(5 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(6 ratings)
User Testimonials
Google MeetON24
Likelihood to Recommend
Google
If you have a small team, use Google Meet. If you want to have a weekly check-up, use Google Meet. If you want to do a small hosting of conferences — kind of like a webinar, I would say to be very specific — Google Meet is really, really good. So that’s what my recommendations are.
Read full review
ON24
I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
Read full review
Pros
Google
  • I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
  • The chat's good.
  • It does good transcriptions.
  • I like the backgrounds that are available.
  • I like the just overall, I guess the layout is simple and most people know how to use it, which is good.
Read full review
ON24
  • Registration pages are easy to build and look clean
  • Console (audience view) offers many tools to use for presentations and to engage the audience
  • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
  • Support team and responsive and helpful
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Cons
Google
  • One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.
Read full review
ON24
  • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
  • Number one above is a major pain point.
  • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
Read full review
Likelihood to Renew
Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
Read full review
ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Usability
Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
Read full review
ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
Google
No answers on this topic
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
Google
No answers on this topic
ON24
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
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Support Rating
Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
Read full review
ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
Google
No answers on this topic
ON24
Most points of relevance were covered as far as I can remember.
Read full review
Online Training
Google
No answers on this topic
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
Google
No answers on this topic
ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
Read full review
ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
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Contract Terms and Pricing Model
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
Read full review
ON24
No answers on this topic
Scalability
Google
No answers on this topic
ON24
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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Professional Services
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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ON24
No answers on this topic
Return on Investment
Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
Read full review
ON24
  • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
  • The addition of emojis and chat to our event consoles has greatly increased our engagement.
  • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
  • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
  • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
  • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
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ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.