TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Meet

    Score8.4 out of 10
    N/AGoogle Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

    $6

    per month

    RingCentral Video

    Score8.4 out of 10
    N/ARingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
    Pricing
    Google MeetRingCentral Video
    Editions & Modules
    Google Workspace - Business Starter
    $6
    per month
    Google Workspace - Business Standard
    $12
    per month
    Google Workspace - Business Plus
    $18
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google MeetRingCentral Video
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google MeetRingCentral Video
    Considered Both Products
    Google
    No answer on this topic
    RingCentral
    Chose RingCentral Video
    RingCentral is easier to use and more reliable than Google Meet (or any of the other various competitors like Webex, Zoom, or Microsoft Teams.) I much prefer to use RingCentral as it has been easy to connect with clients and I have received very little to no negative feedback …
    Incentivized
    Chose RingCentral Video
    RingCentral was selected by our client because of the ease to be used; I would compare it with Webex in reliability and user-friendliness. Not the same for Google Meet, even when this one is free to use, the tools at your disposal and the UI are surpassed in quality by …
    Incentivized
    Chose RingCentral Video
    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. …
    Incentivized
    Chose RingCentral Video
    RingCentral Video is lightweight and perfect for video meetings, however we did not select RingCentral Video because it did not have advanced teams functions for dynamic participants (project team members)
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    64 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    60 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    55 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    41 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    55 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Google MeetRingCentral Video
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Meet and RingCentral Video
    Feature
    Google Meet
    8.8
    60 Ratings
    11% above category average
    RingCentral Video
    8.8
    11 Ratings
    11% above category average
    High quality audio8.760 Ratings8.311 Ratings
    High quality video8.460 Ratings9.411 Ratings
    Low bandwidth requirements8.943 Ratings00 Ratings
    Mobile support9.354 Ratings8.711 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Meet and RingCentral Video
    Feature
    Google Meet
    8.9
    60 Ratings
    11% above category average
    RingCentral Video
    9.0
    10 Ratings
    12% above category average
    Desktop sharing8.660 Ratings9.010 Ratings
    Whiteboards9.240 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Meet and RingCentral Video
    Feature
    Google Meet
    8.5
    58 Ratings
    4% above category average
    RingCentral Video
    6.9
    10 Ratings
    17% below category average
    Calendar integration9.557 Ratings7.710 Ratings
    Meeting initiation8.857 Ratings00 Ratings
    Integrates with social media6.325 Ratings00 Ratings
    Record meetings / events8.946 Ratings6.19 Ratings
    Slideshows8.847 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Meet and RingCentral Video
    Feature
    Google Meet
    8.4
    57 Ratings
    4% above category average
    RingCentral Video
    -
    Ratings
    Live chat8.855 Ratings00 Ratings
    Audience polling8.037 Ratings00 Ratings
    Q&A8.439 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Meet and RingCentral Video
    Feature
    Google Meet
    9.2
    50 Ratings
    13% above category average
    RingCentral Video
    -
    Ratings
    User authentication9.547 Ratings00 Ratings
    Participant roles & permissions9.145 Ratings00 Ratings
    Confidential attendee list8.936 Ratings00 Ratings
    Best Alternatives
    Google MeetRingCentral Video
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google MeetRingCentral Video
    Likelihood to Recommend
    9.2
    (65 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (24 ratings)
    8.6
    (5 ratings)
    Support Rating
    9.8
    (18 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.6
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google MeetRingCentral Video
    Likelihood to Recommend
    Google
    Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
    Read full review
    RingCentral
    I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
    Read full review
    Pros
    Google
    • It allows multiple people to join in a meeting.
    • The admin can change the role and make anyone as admin of the current session.
    • Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
    • Multiple people can share screen together at the same time.
    • The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
    Read full review
    RingCentral
    • Audio quality is always good if we have good internet.
    • Sharing the screen is easy and simple for every user.
    • Reliability, as all the conference software we need to make sure it's there whenever we need it.
    Incentivized
    Read full review
    Cons
    Google
    • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
    Incentivized
    Read full review
    RingCentral
    • Only a rudimentary add-in for Outlook if using on-prem Exchange
    • Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
    • No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.
    Read full review
    Likelihood to Renew
    Google
    This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
    Read full review
    RingCentral
    No answers on this topic
    Usability
    Google
    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Incentivized
    Read full review
    RingCentral
    Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.
    Incentivized
    Read full review
    Support Rating
    Google
    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Incentivized
    Read full review
    RingCentral
    Did not require support
    Incentivized
    Read full review
    Alternatives Considered
    Google
    I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
    Incentivized
    Read full review
    RingCentral
    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review
    RingCentral
    No answers on this topic
    Professional Services
    Google
    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    Google
    • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
    Incentivized
    Read full review
    RingCentral
    • Hard to attach an ROI as RingCentral Video is in current competition throughout our organization with Microsoft Teams. For those who have been using RingCentral Video since we first began using them, they find the product well received by their external clients/customers.
    Read full review
    ScreenShots