Likelihood to Recommend I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
Read full review Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
Read full review Pros They provide good rewards like cash back offers and gift vouchers. Easy to pay by scanning the QR code. Help us to find best recharges for our mobile. Easy to pay electricity bill. Will notify us if our validity expires on recharges. Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay. We can check balance by enter the UPI Pin. Read full review Very fast transfer and very secure as being of PayPal. Receiver don't need to download the app or use Xoom. It supports bank and debit card to transfer funds and same with the receiver. Read full review Cons It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there Read full review Some destinations take longer to get delivered to. Higher amounts of money are harder to transfer. High fees when trying to add funds to new card. Read full review Likelihood to Renew I don't see any other service that is so versatile and which offers such a breadth of services.
Read full review Usability It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
Read full review Support Rating I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
Read full review The support team is excellent. They help with any queries.
Read full review Implementation Rating The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
Read full review Alternatives Considered GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
Read full review We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
Read full review Return on Investment Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations Improves risk mitigation and ensures safety and account health of our vendors Increased efficiency and pushes payments through at a faster rate Provides work-life balance when fiscal deadlines slowly approach Read full review We have had an uptick in payment processing times. We receive payments from customers on time with no lag between invoice and payment dates. Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option. Read full review ScreenShots