TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Tag Manager

    Score9.5 out of 10
    N/AFrom Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps. It is a free option, vs. the company's enterprise-tier Google Tag Manager 360.

    $0

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    Google Tag ManagerMeta Business Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Tag ManagerMeta Business Suite
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Tag ManagerMeta Business Suite
    Considered Both Products
    Google
    Chose Google Tag Manager
    Google Analytics is too poor without Google Tag Manager
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager does what others can't for Google Ads, for example. That's why it's a must-have for any website owner who plans to market their website. In addition, it makes the implementation of various other ‏tracking tools very simple.
    Incentivized
    Chose Google Tag Manager
    So far we've only used Google Tag Manager, we haven't tried anything else.
    Incentivized
    Chose Google Tag Manager
    Google Tag Manager is slightly trickier to implement and involves more coordination with the client's website developer, but it's much more flexible and robust. The tagging and pixel structure that is native to the social platforms is perhaps easier to work with, but it's as …
    Incentivized
    Chose Google Tag Manager
    5 reasons why Google Tag Manager has been chosen, and is finally a good choice: Cost to Customer, auto-event tracking, data layer customization and modularity, a library of built-in tags and variables, public documentation and community support.
    Incentivized
    Chose Google Tag Manager
    We actually many times end up implementing a few tracking tools because each marketing department has their way of doing things so we don't pick this over that but use it in addition based on client reqs.
    Incentivized
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    65%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    85%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    70%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    70%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    Google Tag ManagerMeta Business Suite
    Security
    Comparison of Security features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    9.0
    58 Ratings
    7% above category average
    Meta Business Suite
    -
    Ratings
    Role-based user permissions9.058 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    8.8
    68 Ratings
    8% above category average
    Meta Business Suite
    -
    Ratings
    Tag library9.263 Ratings00 Ratings
    Tag variable mapping8.955 Ratings00 Ratings
    Ease of writing custom tags7.367 Ratings00 Ratings
    Rules-driven tag execution8.162 Ratings00 Ratings
    Tag performance monitoring10.056 Ratings00 Ratings
    Page load times8.849 Ratings00 Ratings
    Mobile app tagging9.334 Ratings00 Ratings
    Library of JavaScript extensions8.838 Ratings00 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    7.6
    69 Ratings
    7% below category average
    Meta Business Suite
    -
    Ratings
    Event tracking8.666 Ratings00 Ratings
    Mobile event tracking9.447 Ratings00 Ratings
    Data distribution management8.841 Ratings00 Ratings
    Universal data layer8.358 Ratings00 Ratings
    Automated error checking3.045 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Boolean keyword searches00 Ratings7.08 Ratings
    Filtering out noise/spam00 Ratings6.510 Ratings
    Sentiment analysis00 Ratings6.810 Ratings
    Broad channel coverage00 Ratings6.312 Ratings
    Publishing
    Comparison of Publishing features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    7.4
    15 Ratings
    10% below category average
    Content planning and scheduling00 Ratings8.015 Ratings
    Audience targeting00 Ratings8.015 Ratings
    Content optimization00 Ratings7.212 Ratings
    Workflow management00 Ratings6.310 Ratings
    Engagement
    Comparison of Engagement features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    7.1
    12 Ratings
    14% below category average
    Automated routing and prioritization00 Ratings7.28 Ratings
    Customer interaction histories00 Ratings7.011 Ratings
    Bulk actions00 Ratings7.110 Ratings
    Marketing
    Comparison of Marketing features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Lead generation00 Ratings7.614 Ratings
    Content marketing00 Ratings7.013 Ratings
    Paid media management00 Ratings7.714 Ratings
    Campaigns and promotions00 Ratings7.212 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Twitter00 Ratings8.73 Ratings
    Facebook00 Ratings8.812 Ratings
    LinkedIn00 Ratings8.54 Ratings
    Google+00 Ratings8.54 Ratings
    Instagram00 Ratings8.413 Ratings
    Pinterest00 Ratings9.04 Ratings
    YouTube00 Ratings7.54 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    8.1
    15 Ratings
    5% above category average
    Campaign success analytics00 Ratings8.315 Ratings
    Real-time tracking00 Ratings8.015 Ratings
    Competitor analysis00 Ratings7.99 Ratings
    Account management
    Comparison of Account management features of Google Tag Manager and Meta Business Suite
    Feature
    Google Tag Manager
    -
    Ratings
    Meta Business Suite
    8.1
    13 Ratings
    2% above category average
    Role-based user permissions & privileges00 Ratings8.113 Ratings
    Mobile access00 Ratings8.112 Ratings
    Best Alternatives
    Google Tag ManagerMeta Business Suite
    Small Businesses
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Sendible
    Score7.1 out of 10
    Medium-sized Companies
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Tag ManagerMeta Business Suite
    Likelihood to Recommend
    9.7
    (73 ratings)
    7.3
    (108 ratings)
    Likelihood to Renew
    7.0
    (7 ratings)
    10.0
    (7 ratings)
    Usability
    7.1
    (18 ratings)
    6.7
    (17 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (1 ratings)
    Support Rating
    2.0
    (12 ratings)
    10.0
    (4 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Google Tag ManagerMeta Business Suite
    Likelihood to Recommend
    Google
    I have found Google Tag Manager as the go to solution for managing all of your event and conversion tags for your website. Not only does it make it easy to manage all of your tags in the one place, it is fairly intuitive to use and there is plenty of videos and help documentation online to help set up what ever you need. No scenarios come to mind at the moment on where it is less appropriate to use.
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Pros
    Google
    • Selecting elements on a site [object, class, cookie, etc] (to later fire an event, send some data, etc) is very easy with triggers. Want to add an event when someone clicks on a button? Super easy. It was many many DOM selectors and you can even add custom functions if you need to do something more specific
    • In general, firing events in different circumstances is very easy mixing triggers and tags. You can track almost any element of the DOM and do whatever you want with it.
    • Testing is a great functionality. Only you can see what's on the site and you can debug it easily by seeing which events or tags were triggered and all the DOM elements involved (and why they matched the trigger).
    • Working in environments (staging, production) and versioning is easy to do, deploying changes in 2 clicks.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Cons
    Google
    • There are several good integrations, but there can always be more. Native tracking for call tracking solutions, analytics providers, non-Google advertisers would be top of my list.
    • Documentation is just dreadful. Luckily there are some awesome folks out there doing crowdsourced tutorials (shout out to Simo Ahava) but by and large the Google Tag Manager instructions are worth what you pay for them.
    Incentivized
    Read full review
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    I haven't found another option for us to use especially one that is free. Down the road we may go a different route but for now GTM is a good option and does what we need it to do. It'd be nice to get more support or more integrations but with the free version there's only so much one can expect to get I suppose.
    Incentivized
    Read full review
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Usability
    Google
    No difficult obstacle to overcome but Google Tag Manager can still be difficult for many users to deploy. Sure the basic HTML script can be deployed quite easily, but when you start to require triggers, variables, etc, it can be a little daunting.
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Support Rating
    Google
    GTM does not provide support. This is one of GTM's biggest issues but it's due to the level of customization for each website. If your team thinks they would heavily rely on the need for a support staff it is probably better to invest in a paid service with a team that can support your needs.
    Incentivized
    Read full review
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Online Training
    Google
    I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Implementation Rating
    Google
    Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
    Incentivized
    Read full review
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
    Read full review
    Alternatives Considered
    Google
    We moved to GTM from a standard Google Analytics implementation. GTM is much more flexible and easier to make changes, especially as the changes relate to multiple sites and environments. While there is a learning curve when figuring out how to use GTM, I believe the change has been worth it because it helps us understand at a more fundamental level how our tracking works and gives us a lot more control over what we track and how.
    Incentivized
    Read full review
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Return on Investment
    Google
    • GTM is very useful to determine if a particular element on the site is useful (i.e. is it being watched, is it being clicked, does it help customers navigate through more pages). As an SEO person, I can use this information to decide what to optimize for but also to track progress and see improvements in engagement.
    • With the use of Google Tag Manager, I was able to easily inject an A/B testing tool which lead to several improvements in lead generation.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    ScreenShots