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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Oracle Enterprise Manager

    Score7.1 out of 10
    N/AOracle’s Enterprise Manager is an on-premises monitoring and management tool. The console is designed primarily to manage other Oracle products, it but can integrate to manage non-Oracle components as well.N/A
    Pricing
    Google VoiceOracle Enterprise Manager
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceOracle Enterprise Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceOracle Enterprise Manager
    Considered Both Products
    Google
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Google VoiceOracle Enterprise Manager
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Oracle Enterprise Manager
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Oracle Enterprise Manager
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Oracle Enterprise Manager
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Oracle Enterprise Manager
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Oracle Enterprise Manager
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Oracle Enterprise Manager
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Oracle Enterprise Manager
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Oracle Enterprise Manager
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.551 Ratings00 Ratings
    Best Alternatives
    Google VoiceOracle Enterprise Manager
    Small Businesses
    CallFire
    Score9.7 out of 10
    DBeaver
    Score8.6 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    DBeaver
    Score8.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    DBeaver
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceOracle Enterprise Manager
    Likelihood to Recommend
    7.5
    (73 ratings)
    7.1
    (26 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (11 ratings)
    7.3
    (3 ratings)
    Support Rating
    7.0
    (35 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceOracle Enterprise Manager
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Oracle
    OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details. OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Oracle
    • Monitoring Templates: There are out of box monitoring templates for each target types, you can customize them or use them as it is.
    • Administrative Groups: This is a relatively new feature in OEM Cloud Control. This lets you create and manage your targets and monitoring templates smarter and with less re-work.
    • DB Monitoring: There are so many cool DB monitoring features and visual graphics, that it can be used by both DBA and functional people to see what's going on in the database.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Oracle
    • Bugs. Every version we upgrade to has a number of bugs. Some stop us from rolling to production OEM (we have a sandbox OEM), some are simply annoying. If I could improve on one thing, it would be for better QA from oracle before releasing each version.
    • Flash. I'm told that they are moving from Flash to Jet in version 13.3 and beyond (we are on 13.2 currently). That change cannot come soon enough. The OEM pages load SO slowly due to Flash.
    • Hierarchy Groups. OEM allows five Hierarchy groups. A Hierarchy group allows a top down metric/rule roll out. However, they limit you to five. I'd like to see them open that up, so that we can have any number of custom groups.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Oracle
    It's great! It does everything and anything you would want it to do. It can monitor things which doesn't comes out of the box by adding plug ins to it, for example, you can even monitor Oracle GoldenGate Replication by adding a plug-in to OEM Cloud Control.
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Oracle
    I still rate OEM as a must-have tool for central management of Oracle fleet. The pros and cons of the product is prominent. Meanwhile, I also acknowledge that OEM was design about a decade ago. At that time, it did not have the landscape we have today, such as cloud, DEVOPS, machine learning, etc. I hope in future releases, the design will incorporate those features.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Oracle
    Being an Oracle shop using Oracle Database and MySQL, management console from Oracle was a better choice than IBM or Microsoft even though we do use Microsoft Azure and storage/servers from IBM (on-prem).
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Oracle
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Oracle
    I work with OEM SCP team. They are great.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Oracle
    • We are a 7x24 shop. Oracle Enterprise Manager Cloud Control helps us meet that objective by proactively warning us before issues cause down time. Things like disk space, archive log issues or temporary table space issues.
    • Spreading the use of this tool outside of the DBA group has allowed us to not hire additional personnel for those teams. Over time, as folks have retired from our operations team, we are not replacing them. Instead we have used OEM Cloud Control to automate tasks.
    • We also now have the tools to measure up-time by using specific measurements inside of OEM. This allows us to report real numbers to management.
    Incentivized
    Read full review
    ScreenShots