LogMeIn Central by GoTo vs. Ivanti Endpoint Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central by GoTo
Score 6.3 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
Ivanti Endpoint Manager
Score 7.6 out of 10
N/A
Ivanti Endpoint Manager increases user and IT productivity by helping IT administrators gather detailed device data, automate software and OS deployments, and quickly fix user issues.N/A
Pricing
LogMeIn Central by GoToIvanti Endpoint Manager
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
No answers on this topic
Offerings
Pricing Offerings
LogMeIn Central by GoToIvanti Endpoint Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogMeIn Central by GoToIvanti Endpoint Manager
Features
LogMeIn Central by GoToIvanti Endpoint Manager
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.7
96 Ratings
10% above category average
Ivanti Endpoint Manager
-
Ratings
Screen sharing9.988 Ratings00 Ratings
File transfer9.193 Ratings00 Ratings
Instant message9.363 Ratings00 Ratings
Secure remote access with Smart Card authentication9.014 Ratings00 Ratings
Access to sleeping/powered-off computers6.866 Ratings00 Ratings
Over-the-Internet remote session9.994 Ratings00 Ratings
Initiate remote control from mobile8.078 Ratings00 Ratings
Remote management of servers & workstations9.486 Ratings00 Ratings
Remote Active Directory® management8.934 Ratings00 Ratings
Centralized management dashboard8.583 Ratings00 Ratings
Session record8.146 Ratings00 Ratings
Annotations8.735 Ratings00 Ratings
Monitoring and Alerts8.258 Ratings00 Ratings
Multi-platform remote control8.163 Ratings00 Ratings
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User Ratings
LogMeIn Central by GoToIvanti Endpoint Manager
Likelihood to Recommend
8.3
(96 ratings)
8.5
(37 ratings)
Likelihood to Renew
9.0
(4 ratings)
7.9
(4 ratings)
Usability
9.8
(84 ratings)
7.9
(4 ratings)
Availability
9.9
(82 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
8.4
(3 ratings)
Implementation Rating
9.0
(3 ratings)
-
(0 ratings)
User Testimonials
LogMeIn Central by GoToIvanti Endpoint Manager
Likelihood to Recommend
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
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Ivanti
There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited. If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.
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Pros
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
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Ivanti
  • Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
  • It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
  • Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
  • Software distribution works well and has a lot flexibility built into the module.
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Cons
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
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Ivanti
  • Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
  • Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
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Likelihood to Renew
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Ivanti
We are happy with the product but the support and development process is far superior to any other company we have worked with. Having a good support structure is very important in today's marketplace of products that do so many things and have so many robust options and capabilities. We are very satisfied with our contract, pricing, support and product execution.
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Usability
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
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Ivanti
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
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Reliability and Availability
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
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Ivanti
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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Ivanti
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
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Implementation Rating
GoTo (formerly LogMeIn)
I was not involved in the implementation of the product.
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Ivanti
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
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Ivanti
It's been many years since I did a full evaluation of other products but at the time we purchased it, the main competitors were Microsoft's SMS and Alteris. SMS just looked horribly ugly and complicated (which fit in very well with Microsoft's other server tools) and Alteris looked okay but had a piecemeal approach where even a basic deployment meant purchasing a half dozen or more components. LANDesk had one bundle for all the tools we were looking for and had a great interface for presenting the data.
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Return on Investment
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
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Ivanti
  • In a college environment, the remote control access is very helpful in resolving issues w/o running around campus.
  • Very nice to push software to multiple devices at once.
  • Software portal is useful in allowing users to get what they need without the need for a tech.
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ScreenShots