What users are saying about
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Top Rated
1275 Ratings
39 Ratings

GoToMeeting

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Top Rated
1275 Ratings
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Score 7.9 out of 100
39 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

GoToMyPC

Great product, sleazy company.The product works well, and I consider it the best in class. I loved GoToMyPC in earlier iterations when they use to charge me $15.95/month per license, but then unannounced and for no apparent reason, they jacked the price up by 300 percent to $44.00/month per license. I did not notice for several months. When I went to cancel the product, I was unable to do this online - I was forced to call their call center to cancel. The billing critter refused to issue a refund for the cancellation, although they did offer to reduce my payments back down to $14 per month for 12 months, and said I could call up at the end of the twelve months to get the same deal indefinitely. With their attempt to screw small business owners out of their hard-earned money, I consider this to be one of the sleaziest companies I have ever deal with. I will never ever deal with them again.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
7.8
GoToMyPC
High quality audio
GoToMeeting
8.4
GoToMyPC
High quality video
GoToMeeting
8.4
GoToMyPC
Low bandwidth requirements
GoToMeeting
7.1
GoToMyPC
Mobile support
GoToMeeting
7.5
GoToMyPC

Screen Sharing

GoToMeeting
8.3
GoToMyPC
Desktop sharing
GoToMeeting
8.9
GoToMyPC
Whiteboards
GoToMeeting
7.8
GoToMyPC

Online Meetings / Events

GoToMeeting
8.2
GoToMyPC
Calendar integration
GoToMeeting
8.5
GoToMyPC
Meeting initiation
GoToMeeting
8.4
GoToMyPC
Integrates with social media
GoToMeeting
7.6
GoToMyPC
Record meetings / events
GoToMeeting
8.2
GoToMyPC
Slideshows
GoToMeeting
8.2
GoToMyPC

Online Events Collaboration

GoToMeeting
8.2
GoToMyPC
Live chat
GoToMeeting
8.3
GoToMyPC
Audience polling
GoToMeeting
8.1
GoToMyPC
Q&A
GoToMeeting
8.2
GoToMyPC

Online Events Security

GoToMeeting
8.3
GoToMyPC
User authentication
GoToMeeting
8.2
GoToMyPC
Participant roles & permissions
GoToMeeting
8.3
GoToMyPC
Confidential attendee list
GoToMeeting
8.4
GoToMyPC

Remote Administration

GoToMeeting
GoToMyPC
7.5
Screen sharing
GoToMeeting
GoToMyPC
8.5
File transfer
GoToMeeting
GoToMyPC
7.5
Instant message
GoToMeeting
GoToMyPC
9.0
Secure remote access with Smart Card authentication
GoToMeeting
GoToMyPC
9.0
Access to sleeping/powered-off computers
GoToMeeting
GoToMyPC
5.2
Over-the-Internet remote session
GoToMeeting
GoToMyPC
8.7
Initiate remote control from mobile
GoToMeeting
GoToMyPC
7.0
Remote management of servers & workstations
GoToMeeting
GoToMyPC
8.7
Remote Active Directory® management
GoToMeeting
GoToMyPC
9.6
Centralized management dashboard
GoToMeeting
GoToMyPC
5.8
Session record
GoToMeeting
GoToMyPC
5.8
Annotations
GoToMeeting
GoToMyPC
9.0
Monitoring and Alerts
GoToMeeting
GoToMyPC
2.9
Multi-platform remote control
GoToMeeting
GoToMyPC
7.8

Pros

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

GoToMyPC

  • Printing files from the remote machine is never so easier which I feel is one of the biggest strength of GoToMyPC
  • Even a naive computer user can remotely connecting to another computer using this since no software is needed to be installed. Connection is established just by logging into an account and selecting from a list of desktops available.
  • There is a lag which I observe with other software when I connect to multiple computers but this is not the case with GoToMyPC since you can connect to multiple computers without any performance degradation.
  • Another superb features is guest access for temporary reasons, where we can invite others to directly access files on our desktop without wasting any time in signups .
  • I like the way GoToMyPC brings in transparency by allowing a user to see if another user is logged into a session or not.
  • Features like drag-and-drop transfer of files, multi-monitor support are trivial but saves lot of time & our team use that very frequently.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Cons

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

Likelihood to Renew

GoToMeeting

GoToMeeting 8.2
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Usability

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo | TrustRadius Reviewer

Support Rating

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

GoToMyPC

GoToMyPC 5.7
Based on 4 answers
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
Horacio Carcamo | TrustRadius Reviewer

Alternatives Considered

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

GoToMyPC

The other products aren't as easy to use and intuitive. They're more geared towards a technical background which our employees didn't have. The features GoToMyPC has and the ability to execute them well are really the main reason why it excels as our top choice for a work-at-home remote solution.
Seth Arnoff | TrustRadius Reviewer

Return on Investment

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

GoToMyPC

  • Students get a seamless experience that allows trainers or support to manage a remote machine.
  • Students don't have to have the software on their machine to participate in a class.
  • Trainer setup requires physical contact with a machine, so it takes a bit of time for us to setup the machines to use.
Denis Rudd II, Ph.D. | TrustRadius Reviewer

Screenshots

Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToMeeting
8.1
GoToMyPC
7.1

Likelihood to Renew

GoToMeeting
8.2
GoToMyPC
10.0

Usability

GoToMeeting
8.5
GoToMyPC
10.0

Support Rating

GoToMeeting
8.4
GoToMyPC
5.7

Online Training

GoToMeeting
7.3
GoToMyPC

Implementation Rating

GoToMeeting
10.0
GoToMyPC

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