What users are saying about
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Top Rated
1196 Ratings
36 Ratings

GoToMeeting

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Top Rated
1196 Ratings
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Score 7.8 out of 100
36 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

GoToMeeting

GTM is excellent for meetings or webinars that encompass large groups of people. Registration is easy and provides calendar reminders to participants. When considering this product, I recommend that you determine how often you host conference (audio or video) calls and other online events. If it is very infrequent, this may not be the product for you. Being able to pre-schedule meetings and sending out reminders were critical for our organization
Zack Parnell | TrustRadius Reviewer

GoToMyPC

GoToMyPC is particularly well suited for offices with remote clients or if you need to travel extensively to client locations. It is extremely valuable in these circumstances.
Gil Parrish | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
7.9
GoToMyPC
High quality audio
GoToMeeting
8.5
GoToMyPC
High quality video
GoToMeeting
8.4
GoToMyPC
Low bandwidth requirements
GoToMeeting
7.4
GoToMyPC
Mobile support
GoToMeeting
7.4
GoToMyPC

Screen Sharing

GoToMeeting
8.4
GoToMyPC
Desktop sharing
GoToMeeting
8.9
GoToMyPC
Whiteboards
GoToMeeting
7.8
GoToMyPC

Online Meetings / Events

GoToMeeting
8.2
GoToMyPC
Calendar integration
GoToMeeting
8.6
GoToMyPC
Meeting initiation
GoToMeeting
8.3
GoToMyPC
Integrates with social media
GoToMeeting
7.5
GoToMyPC
Record meetings / events
GoToMeeting
8.3
GoToMyPC
Slideshows
GoToMeeting
8.3
GoToMyPC

Online Events Collaboration

GoToMeeting
8.1
GoToMyPC
Live chat
GoToMeeting
8.1
GoToMyPC
Audience polling
GoToMeeting
8.1
GoToMyPC
Q&A
GoToMeeting
8.2
GoToMyPC

Online Events Security

GoToMeeting
8.4
GoToMyPC
User authentication
GoToMeeting
8.2
GoToMyPC
Participant roles & permissions
GoToMeeting
8.3
GoToMyPC
Confidential attendee list
GoToMeeting
8.6
GoToMyPC

Remote Administration

GoToMeeting
GoToMyPC
8.6
Screen sharing
GoToMeeting
GoToMyPC
8.5
File transfer
GoToMeeting
GoToMyPC
8.3
Instant message
GoToMeeting
GoToMyPC
9.0
Secure remote access with Smart Card authentication
GoToMeeting
GoToMyPC
9.0
Access to sleeping/powered-off computers
GoToMeeting
GoToMyPC
5.6
Over-the-Internet remote session
GoToMeeting
GoToMyPC
9.2
Initiate remote control from mobile
GoToMeeting
GoToMyPC
8.9
Remote management of servers & workstations
GoToMeeting
GoToMyPC
7.8
Remote Active Directory® management
GoToMeeting
GoToMyPC
9.1
Centralized management dashboard
GoToMeeting
GoToMyPC
8.4
Session record
GoToMeeting
GoToMyPC
8.5
Annotations
GoToMeeting
GoToMyPC
9.0
Monitoring and Alerts
GoToMeeting
GoToMyPC
9.0
Multi-platform remote control
GoToMeeting
GoToMyPC
9.6

Pros

GoToMeeting

  • GoToMeeting helps conduct meetings for remote participants to join in the presentation from their own office.
  • GoToMeeting records presentations visual and audio portions for later reference for those unable to attend.
  • GoToMeeting is fairly intuitive, so users/participants who have never accessed the software are typically able to figure out how to access the meeting without any instructions or prep work.
Jodi Sassana | TrustRadius Reviewer

GoToMyPC

  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
Horacio Carcamo | TrustRadius Reviewer

Cons

GoToMeeting

  • It's just clunky. I find we spend more time making sure everything is set up okay at the beginning of each meeting than with other vendors.
  • Swapping presenter rights is a pain! Wish we could just share the screen in our meetings--maybe this is a setting we have to change on our end.
  • Finding the right way to do audio. When we are in conference meetings with a few of us in person, and a few others joining remotely, we always seem to spend a few minutes figuring out who to mute, who not to mute, etc. before the meeting gets started. Often times, we just end up muting everyone and calling the remote teammates with our cell phone on speaker.
Parker O'Very | TrustRadius Reviewer

GoToMyPC

  • Though I personally never face much issues with this but I do get few complaints from my team on logging out issues like GoToMyPC logs you out if it had not been used in over 15 -20 minutes, though I can understand its important for security reasons.
  • Sometimes my teams complained about facing issues in connecting remote desktops & the support team is not able to find out the reasons but it occurs very rarely.
  • It is expensive as compared to other remote desktop sharing software's like LogMeIn.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Likelihood to Renew

GoToMeeting

GoToMeeting 8.3
Based on 34 answers
It is not my decision to make in our company, but I am pretty sure we will continue using this tool as it has proved its value for us and does help a lot in terms of inner and outer meetings that we are having plenty of
Ausrine Pasakarnyte | TrustRadius Reviewer

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Usability

GoToMeeting

GoToMeeting 8.6
Based on 26 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo | TrustRadius Reviewer

Support

GoToMeeting

GoToMeeting 8.4
Based on 50 answers
Although I never had to contact support myself, my logistics managers never complained about it. Call quality was great even for our folks in other countries, video worked for whoever used it, and screen sharing was no problem at all. Overall, it was rock solid and if we switched back, I would be fine with that.
Shannon Davis | TrustRadius Reviewer

GoToMyPC

GoToMyPC 10.0
Based on 2 answers
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
Horacio Carcamo | TrustRadius Reviewer

Alternatives Considered

GoToMeeting

GoToMeeting stacks up well because of the feature set available and the alternate ways of creating a connection to a meeting like a Computer or Call-in Numbers. Plus, the number of hosts that can connect to a meeting is very high, like I have seen a meeting with 50+ people on it.
Sohaib Ahmed Khattak - PCI QIR | TrustRadius Reviewer

GoToMyPC

GoToMyPC scales well for us and new licenses can easily be added. A product like TeamViewer is great for remote support, but not 8 hour classes. We selected GoToMyPC because of cost and features.
Denis Rudd II, Ph.D. | TrustRadius Reviewer

Return on Investment

GoToMeeting

  • Not very expensive for the benefits it provides to the organization.
  • It allows saving a lot of time and money on trips, specially because it allows to share a lot of information through the screen sharing feature.
  • It's a relatively simple learning curve on how to use the tool, so it also saves times in this way.
João Almeida | TrustRadius Reviewer

GoToMyPC

  • GoToMyPC allows my staff to run processes on their desktop and go home but still check on the processes after hours as needed
Breece Robertson | TrustRadius Reviewer

Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToMeeting
8.1
GoToMyPC
9.0

Likelihood to Renew

GoToMeeting
8.3
GoToMyPC
10.0

Usability

GoToMeeting
8.6
GoToMyPC
10.0

Support

GoToMeeting
8.4
GoToMyPC
10.0

Online Training

GoToMeeting
7.3
GoToMyPC

Implementation

GoToMeeting
10.0
GoToMyPC

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