What users are saying about
38 Ratings
53 Ratings
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

GoToMyPC

I find that GoToMyPC is a terrific solution when bandwidth is not an issue. Its a bit slow if you have limited bandwidth.
Anonymous | TrustRadius Reviewer

LogMeIn Pro

Perfect for working remotely. It allows you to flip between user's computers.
If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

GoToMyPC
7.5
LogMeIn Pro
8.7
Screen sharing
GoToMyPC
8.6
LogMeIn Pro
9.8
File transfer
GoToMyPC
7.3
LogMeIn Pro
8.7
Instant message
GoToMyPC
9.0
LogMeIn Pro
8.2
Secure remote access with Smart Card authentication
GoToMyPC
9.0
LogMeIn Pro
10.0
Access to sleeping/powered-off computers
GoToMyPC
5.3
LogMeIn Pro
5.9
Over-the-Internet remote session
GoToMyPC
8.5
LogMeIn Pro
9.8
Initiate remote control from mobile
GoToMyPC
6.9
LogMeIn Pro
9.7
Remote management of servers & workstations
GoToMyPC
8.1
LogMeIn Pro
9.3
Remote Active Directory® management
GoToMyPC
9.5
LogMeIn Pro
10.0
Centralized management dashboard
GoToMyPC
6.2
LogMeIn Pro
10.0
Session record
GoToMyPC
6.7
LogMeIn Pro
9.6
Annotations
GoToMyPC
9.0
LogMeIn Pro
5.3
Monitoring and Alerts
GoToMyPC
3.4
LogMeIn Pro
8.0
Multi-platform remote control
GoToMyPC
8.0
LogMeIn Pro
7.6

Pros

GoToMyPC

  • GTMPC is particularly fast even on dial-up connections from client offices.
  • The mouse share capability is extremely important and is handled smoothly.
  • The log of who is online, and when, is invaluable.
Gil Parrish | TrustRadius Reviewer

LogMeIn Pro

  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
Tresha Ivey | TrustRadius Reviewer

Cons

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

  • Pricing is very high, and is one of the reasons it got demoted at our organization.
  • Not having file transfer on the main remote screen, but having to switch back is awkward.
Hunter Bonner | TrustRadius Reviewer

Likelihood to Renew

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
It works great
Riva Schwartz | TrustRadius Reviewer

Usability

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Very easy and intuitiive
Riva Schwartz | TrustRadius Reviewer

Reliability and Availability

GoToMyPC

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Always there as long as there is an internet connection
Riva Schwartz | TrustRadius Reviewer

Performance

GoToMyPC

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 9.0
Based on 1 answer
It loads quickly,
Riva Schwartz | TrustRadius Reviewer

Support Rating

GoToMyPC

GoToMyPC 7.9
Based on 3 answers
Its been a while since I needed their tech support but every time I have needed them, it has been a high tension, mission-critical moment and I'm always left feeling unsatisfied (even if they get me back online).
Anonymous | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 3 answers
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
Anonymous | TrustRadius Reviewer

Implementation Rating

GoToMyPC

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

GoToMyPC

1) Though feature wise PCAnyhere has no comparison but some of its features are not required or not used frequently, hence user is paying for most of things it don't require but GoToMyPC has only the relevant features which is available at less cost obviously.2) Unlike pcAnyhere, GoToMyPC required no technical expertise as even the naive user could access their desktop remotely in a timely manner. 3) TeamViewer is expensive than GoToMyPC & have heard TeamViewer updates are very constant, which definitely makes it more expensive & not attractive option to consider
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

LogMeIn Pro

ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
Rob Battaglia | TrustRadius Reviewer

Scalability

GoToMyPC

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 5.0
Based on 1 answer
The view is a little blurry. The resolution could be better
Riva Schwartz | TrustRadius Reviewer

Return on Investment

GoToMyPC

  • Students get a seamless experience that allows trainers or support to manage a remote machine.
  • Students don't have to have the software on their machine to participate in a class.
  • Trainer setup requires physical contact with a machine, so it takes a bit of time for us to setup the machines to use.
Denis Rudd II, Ph.D. | TrustRadius Reviewer

LogMeIn Pro

  • Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
Danielle Vink | TrustRadius Reviewer

Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogMeIn Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

GoToMyPC
8.8
LogMeIn Pro
9.5

Likelihood to Renew

GoToMyPC
10.0
LogMeIn Pro
10.0

Usability

GoToMyPC
10.0
LogMeIn Pro
10.0

Reliability and Availability

GoToMyPC
LogMeIn Pro
10.0

Performance

GoToMyPC
LogMeIn Pro
9.0

Support Rating

GoToMyPC
7.9
LogMeIn Pro
10.0

Implementation Rating

GoToMyPC
LogMeIn Pro
10.0

Scalability

GoToMyPC
LogMeIn Pro
5.0

Add comparison