What users are saying about
36 Ratings
50 Ratings
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

GoToMyPC

GoToMyPC is particularly well suited for offices with remote clients or if you need to travel extensively to client locations. It is extremely valuable in these circumstances.
Gil Parrish | TrustRadius Reviewer

LogMeIn Pro

It is well suited for ad-hoc as well as established customer support. However, this would be in organizations of at least 50 people or more. Anything less than that probably would want something else.
Hunter Bonner | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

GoToMyPC
8.6
LogMeIn Pro
8.7
Screen sharing
GoToMyPC
8.5
LogMeIn Pro
9.6
File transfer
GoToMyPC
8.3
LogMeIn Pro
7.5
Instant message
GoToMyPC
9.0
LogMeIn Pro
8.6
Secure remote access with Smart Card authentication
GoToMyPC
9.0
LogMeIn Pro
10.0
Access to sleeping/powered-off computers
GoToMyPC
5.6
LogMeIn Pro
8.6
Over-the-Internet remote session
GoToMyPC
9.3
LogMeIn Pro
9.6
Initiate remote control from mobile
GoToMyPC
8.9
LogMeIn Pro
9.5
Remote management of servers & workstations
GoToMyPC
7.8
LogMeIn Pro
10.0
Remote Active Directory® management
GoToMyPC
9.1
LogMeIn Pro
9.9
Centralized management dashboard
GoToMyPC
8.4
LogMeIn Pro
10.0
Session record
GoToMyPC
8.5
LogMeIn Pro
9.6
Annotations
GoToMyPC
9.0
LogMeIn Pro
5.8
Monitoring and Alerts
GoToMyPC
9.0
LogMeIn Pro
7.2
Multi-platform remote control
GoToMyPC
9.6
LogMeIn Pro
5.8

Pros

GoToMyPC

  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
Tresha Ivey | TrustRadius Reviewer

Cons

GoToMyPC

  • Though I personally never face much issues with this but I do get few complaints from my team on logging out issues like GoToMyPC logs you out if it had not been used in over 15 -20 minutes, though I can understand its important for security reasons.
  • Sometimes my teams complained about facing issues in connecting remote desktops & the support team is not able to find out the reasons but it occurs very rarely.
  • It is expensive as compared to other remote desktop sharing software's like LogMeIn.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

LogMeIn Pro

  • Pricing has changed dramatically
  • New plans offer things that most technicians do not want
  • Make it easier to upload and download files to controlled systems.
Rob Battaglia | TrustRadius Reviewer

Likelihood to Renew

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

No score
No answers yet
No answers on this topic

Usability

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

No score
No answers yet
No answers on this topic

Support

GoToMyPC

GoToMyPC 10.0
Based on 2 answers
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
Horacio Carcamo | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
They are prompt to resolve problems. It's that simple.
Hunter Bonner | TrustRadius Reviewer

Alternatives Considered

GoToMyPC

GoToMyPC scales well for us and new licenses can easily be added. A product like TeamViewer is great for remote support, but not 8 hour classes. We selected GoToMyPC because of cost and features.
Denis Rudd II, Ph.D. | TrustRadius Reviewer

LogMeIn Pro

Cisco SSL VPN is great for a large corporation with the resources to invest in a more customization system. LogMeIn Pro remains accessible to the small, or single owner businesses looking for a remote access alternative with a very small financial footprint.
Danielle Vink | TrustRadius Reviewer

Return on Investment

GoToMyPC

  • GoToMyPC allows my staff to run processes on their desktop and go home but still check on the processes after hours as needed
Breece Robertson | TrustRadius Reviewer

LogMeIn Pro

  • Save time
  • Improve customer satisfaction as we can involve the entire team any time and from any place to solve clients' problems
  • It effects clients' satisfaction negatively if the internet is not strong enough, as we can't connect to solve their problems
Hesham Gomaa Elmasry ,PMP®,IBDL® | TrustRadius Reviewer

Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogMeIn Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

GoToMyPC
9.0
LogMeIn Pro
9.0

Likelihood to Renew

GoToMyPC
10.0
LogMeIn Pro

Usability

GoToMyPC
10.0
LogMeIn Pro

Support

GoToMyPC
10.0
LogMeIn Pro
10.0

Add comparison