Likelihood to Recommend Greenlight Guru is well-suited for medical device companies. They have exceptional resources that are especially helpful for smaller, start-up type companies, including customizable SOPs, Forms, and Work Instructions, as well as countless other educational resources on focused topics like Risk Management or Auditing. Greenlight Guru is NOT currently able to be integrated into any ERP systems and therefore may be difficult for the Operations and Quality aspects of the organization if, for example, manufacturing is being performed in-house, and the ERP system is used to document all quality events. (In this case, it would be redundant to also document them in Greenlight Guru - although could potentially be useful to document investigation details.) Greenlight Guru also only allows documents to be uploaded one at a time, so for companies that want to convert their existing DHF or other QMS files into Greenlight Guru for completeness, this process could be incredibly time consuming.
Read full review Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
Read full review Pros Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements. Greenlight makes document review and approval easy - navigating the system is intuitive. The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests. Read full review Requirements Management in general Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool. The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success. Read full review Cons Periodic review of documents is an industry standard that is missing Would love a training matrix similar to the design matrix that links with procedures/work instructions Ability to modify or add parameters in the analytics function for better trending metrics Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces Read full review The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.) From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet. Ian Webb Systems Engineering Technical Writer
Read full review Likelihood to Renew I really like how Greenlight is structure and how organized it is.
Read full review Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
Read full review Usability Jama is mostly designed for requirement gathering, but that can be possible using
JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
Read full review Reliability and Availability Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
Read full review Performance With performance compared to
JIRA , I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
Read full review Support Rating They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Read full review Implementation Rating Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
Read full review Alternatives Considered Greenlight Guru definitely has the better/more easily understood UI. I've tried several other training systems and haven't bumped into any of the issues I've faced before, like my training being completed by another person or glitches within the system. Greenlight Guru is a program that doesn't take too long to learn to use and get used to using.
Read full review The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
Read full review Scalability There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Read full review Return on Investment Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork. Greenlight Guru has enabled a more effective organization system for all records that are required to be kept. Read full review Made it easier to know what I'm responsible for, from a work task perspective. Allowed leads/managers to assign work in a more educated manner by seeing workload, etc. Allows clear deliverables and more accurate work estimates, since we can look back at previous examples (assuming there are some). Read full review ScreenShots Greenlight Guru Screenshots