Jama Connect First Impression
Updated April 08, 2025

Jama Connect First Impression

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

Jama Connect is being evaluated as a potential tool to do requirements verification and sell-off. For now, we will be evaluating it for one of our programs. Jama Connect has the potential to upgrade our current process to review and sell-off requirements via email to using a centralized web based tool.

Pros

  • Centralized location for coordinating requirements and test cases.
  • Ability to capture various stakeholder comments and extract real time status.
  • Ability to create relationships between various products to facilitate impact analysis.

Cons

  • Real time interface with DOORS and Cameo EA.
  • Ability to create custom metrics such as pie charts, bar graphs, etc.
  • We are still evaluating the tool for our needs. But it does look promising.
Our hope is that Jama Connect will allow our engineers to focus on the requirements technical content rather than on the process. Much time is consumed in tracking and statusing so we hope that will be a fall-out from using Jama Connect. Jama offers the ability to have everything integrated.
Given our manual process, Jama Connect is a definite improvement. So, assuming the learning curve is not steep and Jama Connect is stable, then we should see immediate improvements from the get-go. Collaboration is a key trait of Jama as it allows for integration with other tools such as providing automatic email notifications.
None at this time. We use Rational DOORS for requirements management and test cases plus MS Excel for tracking/reporting status.

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

Yes - Use of MS Excel for status and bar graphs and pie charts Use of email for requirements approval.
Microsoft Office 2016 (discontinued), Microsoft Office 2016
Given our current process, Jama Connect presents some clear improvements. Obviously, it's ability to scale to large programs will be key. At the same time, having a centralized repository for documents, comments, etc., will allow for a rich integration of products and the ability to quickly perform an impact analysis. Most importantly, Jama Connect will need to pull from other tools that are currently in use to integrate itself into the process.

Using Jama Connect

30 - Engineering
30 - System Engineers with requirements management role or test and verification engineers.
  • Requirements Management
  • Test & Verification
  • Requirements Integration with System Architecture
  • Ability to integrate with other tools in Digital Engineering Ecosystem
  • Ability to access requirements and verification details via web browser
Tool provides what we need but future upgrades or new features must be implemented.

Evaluating Jama Connect and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Integration with other software tools is integral since it ensures that all disciplines are engaged as needed.
Perform more extensive trial period and perform more extraneous use cases to define the limitations of the tool.

Jama Connect Implementation

None
  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • Configuring and customizing for our specific use cases

Jama Connect Training

  • Online Training
  • In-Person Training
Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.

Configuring Jama Connect

Just right ...
None
Some - we have done small customizations to the interface - Fairly easy to do
No - we have not done any custom code
None

Jama Connect Support

ProsCons
Kept well informed
Problems left unsolved
Need to explain problems multiple times
Slow Initial Response
No, not at this time.
Support is time consuming and can take some time to get a response.
The initial sales support and demo was very useful.

Using Jama Connect

ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • Ability to track history
  • None
Its easy to learn and use.

Jama Connect Reliability

It was easy to deploy across our program
Yes, tool is stable and performs well
Performance is good but reporting takes time some times

Integrating Jama Connect

Overall integration has been seamless
  • DOORS
  • JIRA
  • Cameo Enterprise Architecture
  • TestRail
Integration is OK, but could offer more exposure to certain features
  • Digital Engineering Ecosystem
Yes
  • File import/export
  • Single Signon
None

Relationship with Jama Software

Very helpful and open
Provided good support post purchase
Price for number of seats
Know your critical use cases beforehand

Upgrading Jama Connect

Comments

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