What users are saying about
27 Ratings
27 Ratings
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Score 8.2 out of 100
110 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

GreenRope
8.3
Oracle CRM On Demand
8.7
Customer data management / contact management
GreenRope
9.5
Oracle CRM On Demand
9.3
Workflow management
GreenRope
9.1
Oracle CRM On Demand
8.8
Territory management
GreenRope
8.2
Oracle CRM On Demand
9.2
Opportunity management
GreenRope
9.7
Oracle CRM On Demand
9.2
Integration with email client (e.g., Outlook or Gmail)
GreenRope
9.6
Oracle CRM On Demand
9.0
Contract management
GreenRope
3.8
Oracle CRM On Demand
7.9
Quote & order management
GreenRope
8.9
Oracle CRM On Demand
8.4
Interaction tracking
GreenRope
9.7
Oracle CRM On Demand
8.3
Channel / partner relationship management
GreenRope
6.6
Oracle CRM On Demand
8.2

Customer Service & Support

GreenRope
9.7
Oracle CRM On Demand
8.4
Case management
GreenRope
9.7
Oracle CRM On Demand
8.4
Call center management
GreenRope
9.6
Oracle CRM On Demand
8.7
Help desk management
GreenRope
9.7
Oracle CRM On Demand
8.2

Marketing Automation

GreenRope
9.2
Oracle CRM On Demand
8.9
Lead management
GreenRope
8.9
Oracle CRM On Demand
8.9
Email marketing
GreenRope
9.5
Oracle CRM On Demand
8.9

CRM Project Management

GreenRope
9.6
Oracle CRM On Demand
8.7
Task management
GreenRope
9.5
Oracle CRM On Demand
8.4
Billing and invoicing management
GreenRope
9.7
Oracle CRM On Demand
9.5
Reporting
GreenRope
9.7
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

GreenRope
8.8
Oracle CRM On Demand
8.4
Forecasting
GreenRope
8.7
Oracle CRM On Demand
8.7
Pipeline visualization
GreenRope
8.3
Oracle CRM On Demand
8.6
Customizable reports
GreenRope
9.4
Oracle CRM On Demand
7.9

Customization

GreenRope
8.3
Oracle CRM On Demand
8.4
Custom fields
GreenRope
9.1
Oracle CRM On Demand
8.9
Custom objects
GreenRope
8.3
Oracle CRM On Demand
8.1
Scripting environment
GreenRope
7.0
Oracle CRM On Demand
7.9
API for custom integration
GreenRope
9.1
Oracle CRM On Demand
8.7

Security

GreenRope
8.7
Oracle CRM On Demand
9.4
Single sign-on capability
GreenRope
8.6
Oracle CRM On Demand
8.9
Role-based user permissions
GreenRope
8.8
Oracle CRM On Demand
9.8

Social CRM

GreenRope
9.0
Oracle CRM On Demand
9.8
Social data
GreenRope
9.0
Oracle CRM On Demand
9.7
Social engagement
GreenRope
9.0
Oracle CRM On Demand
9.8

Integrations with 3rd-party Software

GreenRope
9.2
Oracle CRM On Demand
8.6
Marketing automation
GreenRope
9.0
Oracle CRM On Demand
8.5
Compensation management
GreenRope
9.4
Oracle CRM On Demand
8.8

Platform

GreenRope
7.9
Oracle CRM On Demand
9.3
Mobile access
GreenRope
7.9
Oracle CRM On Demand
9.3

Pros

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Support Rating

GreenRope

GreenRope 7.3
Based on 2 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*

* Per Account

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GreenRope
8.9
Oracle CRM On Demand
8.1

Likelihood to Renew

GreenRope
8.8
Oracle CRM On Demand

Usability

GreenRope
6.6
Oracle CRM On Demand
9.0

Performance

GreenRope
8.2
Oracle CRM On Demand

Support Rating

GreenRope
7.3
Oracle CRM On Demand

Implementation Rating

GreenRope
8.2
Oracle CRM On Demand
10.0

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