GreenRope vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GreenRope
Score 6.1 out of 10
Small Businesses (1-50 employees)
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
$149
Per Month [Unlimited Users]
Oracle CRM On Demand
Score 6.4 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
GreenRopeOracle CRM On Demand
Editions & Modules
Starter
$149
Per Month [Unlimited Users]
Prime
$199
Per Month [Unlimited Users]
Pro
$249
Per Month [Unlimited Users]
Premium
$299
Per Month [Unlimited Users]
Powerhouse
$349
Per Month [Unlimited Users]
Supreme
$449
Per Month [Unlimited Users]
Ultimate
$699
Per Month [Unlimited Users]
No answers on this topic
Offerings
Pricing Offerings
GreenRopeOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$399 Per AccountNo setup fee
Additional DetailsAll price plans include unlimited users, unlimited emails, and all features.
More Pricing Information
Features
GreenRopeOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
GreenRope
8.4
13 Ratings
9% above category average
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management9.613 Ratings8.925 Ratings
Workflow management9.112 Ratings8.024 Ratings
Territory management8.36 Ratings8.124 Ratings
Opportunity management9.811 Ratings8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)9.511 Ratings7.722 Ratings
Contract management3.85 Ratings8.124 Ratings
Quote & order management8.99 Ratings8.523 Ratings
Interaction tracking9.812 Ratings8.524 Ratings
Channel / partner relationship management6.64 Ratings9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
GreenRope
9.7
12 Ratings
26% above category average
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management9.812 Ratings8.524 Ratings
Call center management9.78 Ratings8.723 Ratings
Help desk management9.810 Ratings8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
GreenRope
9.2
13 Ratings
20% above category average
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management8.912 Ratings9.124 Ratings
Email marketing9.613 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
GreenRope
9.7
13 Ratings
24% above category average
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management9.613 Ratings8.923 Ratings
Billing and invoicing management9.88 Ratings8.522 Ratings
Reporting9.811 Ratings8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
GreenRope
8.9
12 Ratings
16% above category average
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
Forecasting8.89 Ratings8.624 Ratings
Pipeline visualization8.310 Ratings8.224 Ratings
Customizable reports9.512 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
GreenRope
8.4
13 Ratings
11% above category average
Oracle CRM On Demand
7.6
24 Ratings
1% above category average
Custom fields9.213 Ratings8.724 Ratings
Custom objects8.210 Ratings6.924 Ratings
Scripting environment7.04 Ratings7.821 Ratings
API for custom integration9.110 Ratings7.023 Ratings
Security
Comparison of Security features of Product A and Product B
GreenRope
8.6
11 Ratings
3% above category average
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability8.66 Ratings9.122 Ratings
Role-based user permissions8.610 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
GreenRope
9.0
11 Ratings
21% above category average
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Social data9.011 Ratings8.618 Ratings
Social engagement9.011 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
GreenRope
9.2
7 Ratings
25% above category average
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation9.07 Ratings7.822 Ratings
Compensation management9.57 Ratings7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
GreenRope
7.8
9 Ratings
4% above category average
Oracle CRM On Demand
10.0
18 Ratings
28% above category average
Mobile access7.89 Ratings10.018 Ratings
Best Alternatives
GreenRopeOracle CRM On Demand
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GreenRopeOracle CRM On Demand
Likelihood to Recommend
8.9
(23 ratings)
8.9
(26 ratings)
Likelihood to Renew
8.8
(8 ratings)
-
(0 ratings)
Usability
6.6
(4 ratings)
9.0
(1 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.3
(2 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
10.0
(1 ratings)
User Testimonials
GreenRopeOracle CRM On Demand
Likelihood to Recommend
GreenRope
There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
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Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Pros
GreenRope
  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
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Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Cons
GreenRope
  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
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Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Likelihood to Renew
GreenRope
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
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Oracle
No answers on this topic
Usability
GreenRope
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
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Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Support Rating
GreenRope
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
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Oracle
No answers on this topic
Implementation Rating
GreenRope
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
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Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
GreenRope
We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
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Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Return on Investment
GreenRope
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
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Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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ScreenShots

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities Tracking