Gumlet vs. Vimeo

Not sure on the negative use case because it does exactly what I need it to do. Made client website look more professional without having ads displayed. WordPress integration was clean and simple. Shared links were a lifesaver, no need anymore for having to build a landing page. Saved hours in our workflow.

Incentivized

For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.

Incentivized

• The dynamic watermark is excellent in case people are that dedicated to stealing content, the watermark protects videos from being recorded by embedding the name or ID associated with the account viewing/recording the video to know who's releasing the content into the public.
• Total video and player branding - it's not account-wide, but collection or even video specific (as far as I could tell) - so it's easy to clients with their own collection without having to create a new account everytime
• In general, the features for the price is great. Gumlet provides far more functions than the big name video hosts.

Incentivized

• User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
• Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
• As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.

Incentivized

• The Gumlet admin interface comes with all the necessary controls, yet UX (also mobile X) could get improved. Settings are not always found where one would expect them, also data management with tagging and search still needs refinement.
• Working with thousands of files in numerous categories could get challenging. The team, however, is aware of these shortcomings and is working on improvements.
• We would greatly profit from files which remain linked to their source, once they got uploaded to the Gumlet platform. If his was the case, one could replace background music, refine text or improve colour grading without manual re-uploads and having to re-attach videos to pages.
• Gumlet supports already watermarks, but it would also be handy to have simple option to set text / overlay graphics just for the thumbnail.

Incentivized

• Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
• "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
• Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.

Incentivized

It's part of our workflow now, and they keep adding features. Plus the support has been phenomenal. Responsive teams mean the product is going to continue to improve and deliver.

Probably unfair to take a point off for this. It took a little while to navigate all of the options. This is a more complex platform than I was used to. And I am fairly new overall to CDN video hosting platforms. It took the first day to get comfortable with what we could do and how to manage it. But, it now all makes perfect sense and I prefer this layout.

Incentivized

The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well

Incentivized

This is probably the biggest factor for Gumlet. Their support team is fantastic and always professional. Most support inquiries through their chat get answered in minutes.

Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

When you log into Gumlet the difference becomes apparent immediately. The sleek and data friendly dashboard puts all the important details right in front of your face. The upload and transcode speeds of Gumlet is also steps above VadooTV. Gumlet has top notch support and customer service where VadooTV is difficult to contact and has a slow response time if any response is received at all

Incentivized

YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.

Incentivized

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

• It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
• The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
• The tool has allowed students in other countries to access content faster.
• NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.

Incentivized