TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Handshake Talent Engagement Suite

    Score8 out of 10
    N/AHandshake Talent Engagement Suite (TES) helps employers source, engage, manage, and build their brand with early talent at scale. Tell an impactful story and build a strong employer brand using rich media, candidate reviews, employee testimonials, and more.N/A

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    Offerings
    Pricing Offerings
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Volume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Considered Both Products
    Handshake
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    30 Answers
    91%
    Would buy again
    101 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    21 Answers
    94%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    16 Answers
    93%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    95%
    Implementation went as expected
    88 Answers
    Features
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Recruitment Marketing
    Comparison of Recruitment Marketing features of Handshake Talent Engagement Suite and LogMeIn Resolve
    Feature
    Handshake Talent Engagement Suite
    8.0
    11 Ratings
    24% above category average
    LogMeIn Resolve
    -
    Ratings
    Passive Recruitment Advertising8.07 Ratings00 Ratings
    Active Recruitment Advertising8.39 Ratings00 Ratings
    Employer Branding Tools7.610 Ratings00 Ratings
    Best Alternatives
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Small Businesses
    LinkedIn Jobs
    Score7.9 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Glassdoor
    Score7.2 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    Snagajob
    Score6.2 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Likelihood to Recommend
    8.5
    (37 ratings)
    9.0
    (131 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.8
    (17 ratings)
    Usability
    10.0
    (1 ratings)
    8.3
    (111 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (2 ratings)
    Support Rating
    9.6
    (25 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Handshake Talent Engagement SuiteLogMeIn Resolve
    Likelihood to Recommend
    Handshake
    Compared to bulk messaging students who are listed as 'matches' on the job listing page, the segments & campaigns I created were so helpful in identifying leads & helping to convert those leads to applicants without me having to continually follow-up with students (thank you- follow-up email feature!) For roles that require a lot of applicant flow, or for positions that require a large cohort of hires at one time, these features are perfect.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Pros
    Handshake
    • Connects us with our target audience (current college students and recent graduates).
    • Connects us with a variety of career services offices, building trust in our organization.
    • It provides capacity to our recruiters while also allowing us to balance volume and personalization in recruitment.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
    Read full review
    Cons
    Handshake
    • Ability to directly source and reach out to specific candidates (rather than just a whole pool with campaigns)
    • More flexibility over the way postings look to allow for creativity
    • More details about students on their profiles to make it easier to source the right candidates
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Handshake
    It works and has been a valuable tool for recruitment and talent engagement
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Handshake
    It is intuitive
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
    Read full review
    Reliability and Availability
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Handshake
    Becca always responds very quickly to my questions. We had an issue where I couldn't register for a fair because another division of my company had already registered and this problem was fixed the next day. I feel like the team at Handshake Talent Engagement Suite actually cares about my experience. Not all companies do once the contract is signed! They definitely treat their customers well. I literally feel like I am their only customer.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Handshake
    It is a great product and valuable tool for recruitment and sourcing of talent
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Handshake
    I think Handshake is similar to Linkedin Recruiter in a lot of ways. The main differentiator for me/our company is who we are trying to reach or target. LinkedIn is not an easy platform to find early careers talent on, so Handshake has been the best way for us to connect with schools, register for events easily, advertise to college students and reach them where they are!
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Handshake
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Handshake
    • Summer internship recruiting for hard to fill roles has grown to be much easier. Without Handshake Talent Engagement Suite, we would be left scrambling to specific school job boards.
    • Hosting a simple one-hour informative event and reaching a large audience has helped with brand awareness. We don't necessarily see immediate obvious results but have been content with our ability to connect with underclassmen, getting them excited to apply for internships in a year or two.
    • Creating a talent segment and sending campaign messages is much more efficient and effective than reaching out to individual candidates with cold calls/emails.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board