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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Consul

    Score9.6 out of 10
    N/AHashiCorp Consul is a tool for discovering and configuring services in the IT infrastructure. It provides service discovery, health checking, key/value stores and support for multiple data centers out of the box.

    $0

    always free

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Pricing
    ConsulHeap
    Editions & Modules
    Open Source (self-managed)
    $0
    always free
    HCP Consul (Cloud)
    $0.027/hr
    Per Hour
    Enterprise
    Self-Managed Custom Deployments
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Offerings
    Pricing Offerings
    ConsulHeap
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
    More Pricing Information
    Community Pulse
    ConsulHeap
    Considered Both Products
    IBM
    No answer on this topic
    Contentsquare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    149 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    117 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    121 Answers
    Best Alternatives
    ConsulHeap
    Small Businesses
    No answers on this topic
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConsulHeap
    Likelihood to Recommend
    8.1
    (5 ratings)
    8.4
    (233 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (9 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (65 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (61 ratings)
    Support Rating
    8.8
    (2 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ConsulHeap
    Likelihood to Recommend
    IBM
    Consul can provide a light-weight, lightning-fast and robust solution for the following:
    • Network mesh
    • Service DNS
    • Global key-value store (values can be complex objects as well)
    • Utility for blue-green deployments
    • Service health checking
    Consul can be used in any or a combination of these scenarios. Regardless if you are a network administrator or a regular software engineer, Consul can add value to your work.
    Incentivized
    Read full review
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Pros
    IBM
    • Key-Value database management.
    • Service discovery.
    • Centralized configuration database with native high availability.
    Incentivized
    Read full review
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Cons
    IBM
    • The GUI: The GUI interface for Consul has gotten a lot better over the years. Since Consul is so easy to interact with via API, this isn't a showstopper, but for those that are less command line inclined it's always nice to be able to refer them to an easy to use and understand web interface
    • It's chatty: Consul is extremely chatty. Sometimes it's particularly chatty at 2am with no indication as to why and eats up quite a bit of resources. Just be sure to provision your systems that typically take a heavy load with a little extra for Consul
    Incentivized
    Read full review
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Usability
    IBM
    Consul's API is extremely user friendly. While their web interface isn't quite as "mature", it's still pretty easily navigated for the average person. Together they make a pretty easy to pick up and use tool.
    Incentivized
    Read full review
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Support Rating
    IBM
    I've never used paid support from HashiCorp, but I consider its support a good one, since they provide a lot of free resources for the community and there are good user groups supporting you on several sorts of issues. Also, HashiCorp is known as a company with a strong relationship with the community, that is easily noticed by the events HashiCorp promotes over the world.
    Incentivized
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    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Consul was easier to configure out of the box than Serf and gave us more initial options. Its easy to use tools and support were by far superior to Serf in many ways. Support alone was one of those areas that Serf could take an example from Consul to keep its customers happy.
    Incentivized
    Read full review
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It contains a native web UI, which in contrast to its counterparts, is handy, very intuitive and - most importantly - very informative. It leaves no room for doubt about your services "forest" health. So, for that purpose, the learning curve was almost down to non-existent. Our team managed to work seamlessly with Consul being our services API
    • Our management staff had a difficult time understanding what Consul was really all about. For technical staff it is pretty simple to understand the huge value such a tool can pose to our suite of solutions, but once our management staff took the grasp of its valuable handy set of tools, we didn't take long to start using it and keeping track of our Swarm overall health, with was a constant concern for the entire company before.
    • For load balancing purposes, we were relying pretty much on guesses before we decided to use Consul. One would check a certain node overall health and decide if we would need to spring a new instance at AWS or Digital Ocean.
    Incentivized
    Read full review
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    ScreenShots

    Consul Screenshots

    Product screenshotProduct screenshot

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.