HCL BigFix vs. ManageEngine Patch Manager Plus vs. Trellix Endpoint Security ENS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL BigFix
Score 8.3 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
ManageEngine Patch Manager Plus
Score 8.7 out of 10
N/A
Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. The vendor claims it works across platforms, helping users patch Windows, Mac, Linux & 300+ third-party applications. With Automated Patch Deployments, users can automate the entire process of patch management:…
$245
50 endpoints
Trellix Endpoint Security ENS
Score 8.2 out of 10
N/A
Trellix Endpoint Security (ENS) solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep organizations safer and more resilient.N/A
Pricing
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Editions & Modules
No answers on this topic
Professional
$245.00
50 endpoints
Enterprise
$345.00
50 endpoints
Professional
$345.00
50 endpoints
Enterprise
$445.00
50 endpoints
No answers on this topic
Offerings
Pricing Offerings
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Free Trial
YesYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Features
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
HCL BigFix
-
Ratings
ManageEngine Patch Manager Plus
-
Ratings
Trellix Endpoint Security ENS
8.3
15 Ratings
2% below category average
Anti-Exploit Technology00 Ratings00 Ratings8.013 Ratings
Endpoint Detection and Response (EDR)00 Ratings00 Ratings8.014 Ratings
Centralized Management00 Ratings00 Ratings9.015 Ratings
Hybrid Deployment Support00 Ratings00 Ratings7.98 Ratings
Infection Remediation00 Ratings00 Ratings8.014 Ratings
Vulnerability Management00 Ratings00 Ratings8.012 Ratings
Malware Detection00 Ratings00 Ratings9.015 Ratings
Best Alternatives
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
Action1
Action1
Score 9.5 out of 10
ThreatLocker
ThreatLocker
Score 9.3 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
Action1
Action1
Score 9.5 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
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User Ratings
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Likelihood to Recommend
9.0
(5 ratings)
8.6
(15 ratings)
9.0
(26 ratings)
Usability
-
(0 ratings)
8.8
(9 ratings)
8.0
(1 ratings)
Support Rating
6.0
(3 ratings)
9.0
(1 ratings)
5.0
(6 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
HCL BigFixManageEngine Patch Manager PlusTrellix Endpoint Security ENS
Likelihood to Recommend
HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.
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Trellix (Musarubra US LLC)
It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
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Pros
HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • 3rd-party application updates: since WSUS didn't allow us to do that, Patch Manager made updating software like Adobe and Chrome so easy.
  • The ability to schedule patches after working hours is very nice.
  • The dashboards that we can easily show to top management.
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Trellix (Musarubra US LLC)
  • Provides high fidelity alerting.
  • Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
  • Provides alert telemetry across on-disk and in-memory attacks.
  • Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.
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Cons
HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • If this tool can fetch serial numbers of the devices on which this is deployed
  • This tool should collect all application installed at client machine which is not available as of now.
  • Intergate more application which can be patch using this tool.
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Trellix (Musarubra US LLC)
  • The amount of false detections especially the negative ones needed to be reduced.
  • It requires more optimization. It tends to make the PCs slower.
  • It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
  • It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.
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Usability
HCLSoftware
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The overall usability for the application is great precisely for the ease of use the application provides, if i would go in a different organisation, i would suggest implementing ManageEngine Patch Manager Plus or Endpoint Central due to its features, and productivity.
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Trellix (Musarubra US LLC)
So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost
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Support Rating
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.
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Trellix (Musarubra US LLC)
The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
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Alternatives Considered
HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
We were talking to Action1 and Adaptiva about their solutions of patch management. The main factor of choosing ManageEngine was pricing, which was considerably lower compared to these tools. Also, for Action1, it didn't featured some important features (like Linux patching), and it looked like a solution that is getting started in the market, even being more expensive than Patch Manager Plus.
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Trellix (Musarubra US LLC)
Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
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Return on Investment
HCLSoftware
  • When there is a need to patch a Windows System it has worked
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • ManageEngine Patch Manager Plus provides an excellent return on investment. We were able to get our systems fully patched, which we'd never been able to complete before. This provided excellent security to our organization.
  • ManageEngine Patch Manager Plus saved us a lot of time as most of our patching was fully automated.
  • ManageEngine took any issues we found and looked for solutions to further improve their product.
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Trellix (Musarubra US LLC)
  • From an auditing standpoint, we can show that our workstations/servers are protected.
  • Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
  • Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.
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ScreenShots

ManageEngine Patch Manager Plus Screenshots

Screenshot of Home view and security news feedScreenshot of All patches viewScreenshot of All systems viewScreenshot of Automated patch deploymentScreenshot of Scope of managementScreenshot of Configurations

Trellix Endpoint Security ENS Screenshots

Screenshot of The Monitoring workspace presents actionable endpoint threat detection without the noise.Screenshot of Automatically identify the key findings without requiring manual evaluation of each individual artifact.Screenshot of Visualization displays relationships and speeds analyst understanding.Screenshot of AI-guided investigations automatically provide answers to typical questions asked during a security incident and highlight the most relevant evidence.