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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.6 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    UniFi WiFi Access Points

    Score9 out of 10
    N/AUbiquiti Networks in San Jose provides the UniFi wi-fi access points. The enterprise products support 1,000+ client capacity, long-range 6 GHz performance, and 10 GbE PoE connectivity with native high availability architecture for critical enterprise environments.N/A
    Pricing
    HCL BigFixUniFi WiFi Access Points
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixUniFi WiFi Access Points
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixUniFi WiFi Access Points
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Ubiquiti Networks
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    85%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    87%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    34 Answers
    Best Alternatives
    HCL BigFixUniFi WiFi Access Points
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    Avast CloudCare
    Score10 out of 10
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    Score9.1 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixUniFi WiFi Access Points
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.0
    (51 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    6.0
    (3 ratings)
    2.4
    (7 ratings)
    User Testimonials
    HCL BigFixUniFi WiFi Access Points
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Ubiquiti Networks
    I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Ubiquiti Networks
    • Ubiquti WLAN is very easy on setup for fast deployment.
    • The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
    • It also does a great job of publishing timely updates to firmware, and addressing bug issues.
    • The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.
    Incentivized
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    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Ubiquiti Networks
    • Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
    • The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
    • Some of the 'tooltips' within the Controller software could be more informative.
    Incentivized
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    Usability
    HCLSoftware
    No answers on this topic
    Ubiquiti Networks
    Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
    Incentivized
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    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Ubiquiti Networks
    Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.
    Incentivized
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    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Ubiquiti Networks
    Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
    Incentivized
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    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Ubiquiti Networks
    • Can't say it enough, prices are awesome, so ROI is very high IMHO.
    • Remote cloud management allows me to service more clients at greater distances.
    • Project estimates become much more attractive when you can show the savings vs more expensive solutions.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability