Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
$0
per month
IBM Cloud Kubernetes Service
Score8 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Cloud Kubernetes Service is a
managed Kubernetes offering, delivering user tools and built-in security for rapid delivery of applications
that users can bind to cloud services related to IBM Watson®, IoT, DevOps
and data analytics. As a certified K8s provider, IBM Cloud Kubernetes
Service provides intelligent scheduling, self-healing, horizontal
scaling, service discovery and load balancing, automated rollouts and
rollbacks, and secret and configuration management. The Kubernetes…
N/A
Pricing
Heap
IBM Cloud Kubernetes Service
Editions & Modules
Free
$0
Up to 10k sessions/month
Growth
Starting at $3,600 annually
Up to 300k sessions/year
Pro
Contact Heap Sales
Custom sessions per month and unlimited projects
Premier
Contact Heap Sales
Custom sessions per month
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Offerings
Pricing Offerings
Heap
IBM Cloud Kubernetes Service
Free Trial
Yes
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
Optional
Additional Details
Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IBM Cloud Kubernetes Service also stands out in environments where the workloads vary continuously and require befitting scale. The product excels particularly in microservices structures, wherein the companies would harness the capacity for container orchestration and automated scaling. Still, it may face the challenges due to monolith applications that have not been originally developed for using container technology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IBM has a strong focus on serverless and Kubernetes. This shows in the platform. Deploying containers to Kubernetes was very easy.
Deploying a Kubernetes cluster through the GUI is very easy and quick. On top of that, IBM Cloud offers a single node cluster for Free.
Container Registry is a very good product for managing container images. Integration with Kubernetes was seemless.
Portability. To transition from Google Cloud Kubernetes to IBM Cloud Kubernetes took almost no effort. We mostly use the CLI and the standard tools such as kubectl were present.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I constantly get this error even when everything is well configured prefect.exceptions.AuthorizationError: [{'path': ['auth_info'], 'message': 'AuthenticationError: Forbidden', 'extensions': {'code': 'UNAUTHENTICATED'}}]
Then sometimes the error disapear without changine anything, happened twice to me. Should there be an issue with the authentication service? Please let's improve or let users know why this may be happening.
Improve the UX in the browse console when removing many images at once
UX on the process of installing KeyCloack operator
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We have our application running on a CentOS compartment on IBM Cloud Kubernetes Service. We have been utilizing the help since IBM Cloud initially dispatched. We liked the adaptability and versatility that IBM Cloud Kubernetes Service give us. Since we are tiny, the Kubernetes administration is just utilized at present inside my venture bunch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We actually haven't had any real problems in our clusters recently and the results we have gotten from adopting IBM Cloud Kubernetes Service have been beyond even our greatest expectations. The community has helped optimize the use of the system and make it relatively simpler to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The self-guided support was solid, and there are plenty of online videos to guide first time users, but I think one area of improvement is a faster way to transfer a large quantity of files from our local machine to the cloud for storage (Aspera)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Online training is really an important resource for using these tools. IBM's help center is rich in useful information and tips. Also, external guides and tutorials are available (e.g. on youtube), but I followed only IBM ones and I had no difficulties.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Ease of use. Very intuitive. We have been looking for a product that allows us to orchestrate our docker containers in a way where it allows us to effectively scale our applications to production. It also provides us a way of monitoring all our infrastructure in a very clear concise way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We mainly selected [IBM Cloud Kubernetes Service] because IBM fabric blockchain service is mostly compatible with it. To have all the infrastructure in a single cloud to get the best output we selected the [IBM Cloud Kubernetes Service].
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IBM's CKS does not offers automatic autoscaling nor vertical scaling (automatic). Other services like Google Kubernetes Engine scales up and down very well
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
