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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Oracle Autonomous Data Warehouse

    Score8.1 out of 10
    N/AOracle Autonomous Data Warehouse is optimized for analytic workloads, including data marts, data warehouses, data lakes, and data lakehouses. With Autonomous Data Warehouse, data scientists, business analysts, and nonexperts can discover business insights using data of any size and type. The solution is built for the cloud and optimized using Oracle Exadata.N/A
    Pricing
    HeapOracle Autonomous Data Warehouse
    Editions & Modules
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HeapOracle Autonomous Data Warehouse
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.—
    More Pricing Information
    Community Pulse
    HeapOracle Autonomous Data Warehouse
    Considered Both Products
    Contentsquare
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    216 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    149 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    215 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    117 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    121 Answers
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    HeapOracle Autonomous Data Warehouse
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Gainsight PX
    Score7.6 out of 10
    Cloudera Enterprise Data Hub
    Score9 out of 10
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    Oracle Exadata
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeapOracle Autonomous Data Warehouse
    Likelihood to Recommend
    8.4
    (233 ratings)
    8.9
    (32 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (65 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeapOracle Autonomous Data Warehouse
    Likelihood to Recommend
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Oracle
    II would recommend Oracle Autonomous Data Warehouse to someone looking to fully automate the transferring of data especially in a warehouse scenario though I can see the elasticity of the suite that is offered and can see it is applicable in other scenarios not just warehouses.
    Incentivized
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    Pros
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Oracle
    • Very easy and fast to load data into the Oracle Autonomous Data Warehouse
    • Exceptionally fast retrieval of data joining 100 million row table with a billion row table plus the size of the database was reduced by a factor of 10 due to how Oracle store[s] and organise[s] data and indexes.
    • Flexibility with scaling up and down CPU on the fly when needed, and just stop it when not needed so you don't get charged when it is not running.
    • It is always patched and always available and you can add storage dynamically as you need it.
    Read full review
    Cons
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Oracle
    • It is very expensive product. But not to mention, there's good reasons why it is expensive.
    • The product should support more cloud based services. When we made the decision to buy the product (which was 20 years ago,) there was no such thing to consider, but moving to a cloud based data warehouse may promise more scalability, agility, and cost reduction. The new version of Data Warehouse came out on the way, but it looks a bit behind compared to other competitors.
    • Our healthcare data consists of 30% coded data (such as ICD 10 / SNOMED C,T) but the rests is narrative (such as clinical notes.). Oracle is the best for warehousing standardized data, but not a good choice when considering unstructured data, or a mix of the two.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Oracle
    Because
    • It is really simple to provision and configure.
    • Does not require continous attention from the DBA, autonomous features allows the database to perform most of the regular admin tasks without need for human intervention.
    • Allows to integrate multiple data sources on a central data warehouse, and explode the information stored with different analytic and reporting tools.
    Incentivized
    Read full review
    Usability
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Reliability and Availability
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
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    Oracle
    Understanding Oracle Cloud Infrastructure is really simple, and Autonomous databases are even more. Using shared or dedicated infrastructure is one of the few things you need to consider at the moment of starting provisioning your Oracle Autonomous Data Warehouse.
    Incentivized
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    Alternatives Considered
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Oracle
    As I mentioned, I have also worked with Amazon Redshift, but it is not as versatile as Oracle Autonomous Data Warehouse and does not provide a large variety of products. Oracle Autonomous Data Warehouse is also more reliable than Amazon Redshift, hence why I have chosen it
    Incentivized
    Read full review
    Scalability
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    Oracle
    • Overall the business objective of all of our clients have been met positively with Oracle Data Warehouse. All of the required analysis the users were able to successfully carry out using the warehouse data.
    • Using a 3-tier architecture with the Oracle Data Warehouse at the back end the mid-tier has been integrated well. This is big plus in providing the necessary tools for end users of the data warehouse to carry out their analysis.
    • All of the various BI products (OBIEE, Cognos, etc.) are able to use and exploit the various analytic built-in functionalities of the Oracle Data Warehouse.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.