Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
$0
per month
XenServer
Score8.1 out of 10
N/A
XenServer (formerly Citrix Hypervisor) is a virtualization management platform optimized for application, desktop and server virtualization infrastructures.
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Pricing
Heap
XenServer
Editions & Modules
Free
$0
Up to 10k sessions/month
Growth
Starting at $3,600 annually
Up to 300k sessions/year
Pro
Contact Heap Sales
Custom sessions per month and unlimited projects
Premier
Contact Heap Sales
Custom sessions per month
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Offerings
Pricing Offerings
Heap
XenServer
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It can be really helpful & useful if we are using Citrix Hypervisor with other provisioning tools. Here are some specific scenarios where Citrix Hypervisor (formerly Citrix XenServer) is well-suited: Server Consolidation, Virtual Desktops, Disaster Recovery, Development & Testing Environments. On the other hand, there are some scenarios where Citrix Hypervisor may be less appropriate: Small-scale Deployments, Highly Heterogeneous Environments, and Limited Virtualization Requirements.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
XenServer is a good product in its use and probably free if you have the right Citrix licenses already. However, it does require specific knowledge to manage, which makes it harder to manage if you don't have that knowledge in house.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The staff I've worked with are very knowledgeable or able to get a very well articulated and capable support team member on the phone or helping them if necessary and they always want to ensure the best experience possible for you on the platform. The ability for the support team to reach out to hardware vendors for assistance is a nice plus too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Feature for feature they are neck and neck. I have used Hyper-V 2012 and 2016, VMware ESXi and XenServer evenly. XenServer is a fast install, good documentation, with enterprise features out the box that compare or exceed what VMWare offered with a higher cost of entry.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
Low CAPEX if you have a team that uses open source software day by day.
But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
Medium OPEX if you have a team that uses open source software day by day.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
