Help Lightning vs. Quickbase
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
Quickbase | Score8.7 out of 10 | N/A | Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have. | $700 per month |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans. | ||||||||||||||
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| Help Lightning | Quickbase | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 98% Would buy again 141 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 98% Delivers good value for the price 122 Answers | |
| Happy with the feature set | ||
No answers on this topic | 99% Happy with the feature set 142 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 99% Lived up to sales and marketing promises 106 Answers | |
| Implementation went as expected | ||
No answers on this topic | 95% Implementation went as expected 107 Answers | |
| Help Lightning | Quickbase | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | No answers on this topic |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | Microsoft Project Server Score5.1 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | Planview PPM Pro Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | Quickbase | |
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| Likelihood to Recommend | 10.0 | 7.5 |
| Likelihood to Renew | - | 9.9 |
| Usability | - | 8.4 |
| Availability | - | 9.0 |
| Performance | - | 9.0 |
| Support Rating | - | 7.4 |
| In-Person Training | - | 9.9 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 9.8 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 9.0 |
| Ease of integration | - | 8.4 |
| Product Scalability | - | 9.0 |
| Professional Services | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |
| Help Lightning | Quickbase | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| In-Person Training | No answers on this topic |
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| Online Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered |
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| Scalability | No answers on this topic |
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| Professional Services | No answers on this topic |
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| ScreenShots | Help Lightning Screenshots |












