Quickbase Review
Overall Satisfaction with Quickbase
So that's a little bit of a trick question for us. So I'll talk first about how we use it internally and then we'll talk about how we use it with our customers. And those are two different things. So internally we use it to manage everything from our sales pipeline and a CRM-like functionality to managing our recruiting process and all of our outreach associated with that. We use it to manage our marketing campaigns and who is associated with those marketing campaigns. But then likewise, we use it to manage our projects from end to end from project creation through quality assurance and deployment. And then for our customers, we do the same thing. However, it's a little different with every customer because with some customers we'll use it as just a piece of the solution with other customers. We'll, QuickBase to solve their business challenges end to end.
- So one of the things about QuickBase is that it's extremely flexible. So anytime you've got a mission-critical spreadsheet, anytime that you've got some piece of data that doesn't fit inside of an otherwise system of record. So think of something that you would want in your accounting system, but there's no field in the accounting system for it. You can use QuickBase to capture that data and then integrate it back into your accounting system to make the systems as if they were one. But it's really two systems that are connected.
- So while there's tremendous flexibility, there are limitations to the platform, as with all platforms, for example, if you're wanting to move applications from one realm to another or from one customer to another, is very difficult to do with QuickBase.
- Things like being able to truly understand the audit trail end to end of all of the transactions is very labor intensive to create that audit trail whereas with other systems it's just built in.
- And then there are some limitations in terms of how you can integrate with other systems. There are usually workarounds to that, but there are some things that just are really harder than they should be.
- The ROI on QuickBase is incredibly short. It's one of the things that we love about it, both in terms of us using it as a tool internally, but also as we deploy it with customers. Once you truly understand what you're trying to achieve from a business objective perspective, QuickBase allows you to get there faster. Then pretty much any other solution unless you happen to be able to buy an application out of the box that does exactly what you want it to do. And that's usually not the case.
One of the beautiful things that we love about QuickBase is the market. We have built custom applications that otherwise would've taken 12 to 18, maybe 24 months, and we've done it in two or three months. Because of the flexibility, the speed to market is just amazingly fast. And that's one of the reasons that it's become such a go-to tool for us is that when a customer engages us, they're looking for results as quickly as possible, and we can do that faster, better, and cheaper with QuickBase.
Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
No
Did implementation of Quickbase go as expected?
No
Would you buy Quickbase again?
Yes