Item: Quickbase
Rating: 9
Author: Brian Seymour

Overall Satisfaction with Quickbase

Use Cases and Deployment Scope

We sell and install residential solar power systems throughout the United States. There are many steps to successfully manage these Projects each with its own unique datapoints, workflows and metrics. Quickbase enables us to customize our app to fit our unique business needs, without the necessity to write lots of code. We are able to pivot when necessary and quickly test new ideas. We define our own workflows, instead of relying on an inflexible pre-built "solution."

Pros and Cons

Pros

Rapidly bring new ideas to life
Great authentication and authorization system out of the box
Connects with many major third-party services (via Pipelines)
Reporting and Dashboards are awesome
Excellent emails notification system to keep us in the loop when data changes
Intuitive UI for building forms and reports
Nice playground to test new ideas

Cons

More transparency with bugs and upcoming features
More transparency and pricing consistency when renewing our annual contract
Integration with more third party services (via Pipelines Channels)
Ability to handle larger datasets which tend to struggle in the 1 million record range

Return on Investment

We can hold hundreds of people accountable for their performance metrics

Alternatives Considered

Claris FileMaker, Salesforce CMS and HubSpot CRM

Quickbase was selected before I can onboard, but it's flexibility definitely suite our business needs.

Key Insights

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

Yes

Did implementation of Quickbase go as expected?

Yes

Would you buy Quickbase again?

Yes

Other Software Used

Google Workspace

Likelihood to Recommend

I'd say Quickbase will work well for most smaller to medium sized businesses. We've build workflows for each department in our company for our Team to accomplish their goals. This includes end-to-end processes to manage projects, from a list of things to get done, the status of each item, and benchmarking against performance (SLAs). We then put these things together into nice dashboards so each department has a central hub where they can focus the attention.

Things start to fall short when dealing with volumes of records (1M+) or heavier API traffic.

Comments

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Great Platform To Build Companywide Workflows!