Not so great new "features"
November 29, 2023
Not so great new "features"
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
I use Quickbase to replace old disparate processes. I have developed a variety of applications that have replaced a lot of business processes, and a lot of paper. The scope is whatever the Executives want me to work on. Currently, we are releasing a Timesheet App to our Field workers (over 1,200 union electricians). At which point, it will cut down on payroll processing time, because currently our payroll department has to collate over 100 Excel files.
- Adaptable - You can make changes in a matter of minutes without having to redeploy the code to every machine in the company.
- Speed of development - I can get very complex business processes developed and deployed in hours, days, weeks, or months rather than in years.
- Pipelines - still break when you change a field name inside of Quickbase settings, and the search functionality took a hit inside of the new designer.
- New Forms - does not have parody with the old forms, but became the default. Biggest things for improvement are, searching for other records inside of a record picker, certain records are not selectable inside of a record picker, the child record report link buttons do not function properly, and you can't print the form.
- "Enterprise-only features" - Specifically what they call the "Advanced Security Features" - They have begun releasing items inside of their top plan tier only. Several of these things are just basic things like knowing the field types and other things that I haven't really cared about. However, in several of these "Advanced Security Features" they display it to the realm administrators and say that you can't use it because you don't pay them enough. The setting in this case leads to clutter and confusion for the general user population at any company that doesn't pay for their top plan tier, and that is unacceptable. It also is a huge slap in the face of myself and other beta testers who requested the ability to hide it months ago, and they released it this month behind that paywall.
- Mobile App - The mobile app is lacking in capability and needs a lot of work. I was hopeful with the acquisition of FastField, but that hope is fading with these "Enterprise-only features". It seems that they are not going to continue to invest in developing their mobile app, and have parody with their web experience has not occurred since it was released. FastField was going to enable them to take a huge leap in the mobile space, but they seem to just be running it separately.
- Time and Cost Savings
Quickbase as an organization does not provide ways to break down the information silos or cause collaboration. That is brought about by leadership buy-in and enabling me to do my job.
We work primarily on-site. It does allow executives to monitor financials inside of Quickbase rather than our accounting software on our local server. However, our employees are generally working "on-site."
We are an Electrical Contractor, and so we deal with manpower, and material logistics. We also have a growing Prefabrication and Modular Groups. So, I have developed financial and manpower projections into Quickbase.
I picked Quickbase before investigating the low-code no-code market because I was so impressed. I did a pricing exercise a couple years ago because Quickbase was drastically increasing the cost and decreasing our allotments/features. We could have saved a lot of money by going with another comparable solution. However, those companies didn't have the longevity and all of the features and functions that Quickbase had.
Do you think Quickbase delivers good value for the price?
No
Are you happy with Quickbase's feature set?
No
Did Quickbase live up to sales and marketing promises?
Yes
Did implementation of Quickbase go as expected?
Yes
Would you buy Quickbase again?
No