Helpjuice vs. LiveChat
Helpjuice vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
Helpjuice | LiveChat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | — | ||||||||||||||
More Pricing Information |
Helpjuice | LiveChat | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Helpjuice | LiveChat | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Helpjuice | LiveChat | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | LiveChat | |
---|---|---|
Likelihood to Recommend | 8.5 (3 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
Helpjuice | LiveChat | |
---|---|---|
Likelihood to Recommend | Helpjuice | LiveChat |
Pros | Helpjuice | LiveChat |
Cons | Helpjuice | LiveChat |
Support Rating | Helpjuice No answers on this topic | LiveChat |
Alternatives Considered | Helpjuice | LiveChat |
Return on Investment | Helpjuice | LiveChat |
ScreenShots | Helpjuice Screenshots | LiveChat Screenshots |