Helpjuice vs. Spiceworks Help Desk
Helpjuice vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Helpjuice | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | — | ||||||||||||||
More Pricing Information |
Helpjuice | Spiceworks Help Desk | |
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Ask people about this product | See helpful people who have experience with this product | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Helpjuice | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.5 (3 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Helpjuice | Spiceworks Help Desk | |
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Likelihood to Recommend | Helpjuice | Spiceworks Ziff Davis |
Pros | Helpjuice | Spiceworks Ziff Davis |
Cons | Helpjuice | Spiceworks Ziff Davis |
Likelihood to Renew | Helpjuice No answers on this topic | Spiceworks Ziff Davis |
Usability | Helpjuice No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Helpjuice No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Helpjuice No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Helpjuice No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Helpjuice | Spiceworks Ziff Davis |
Return on Investment | Helpjuice | Spiceworks Ziff Davis |
ScreenShots | Helpjuice Screenshots |