Helpjuice vs. SysAid
Helpjuice vs. SysAid
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
SysAid | Mid-Size Companies (51-1,000 employees) | SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity. | N/A |
Helpjuice | SysAid | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | SysAid Copilot is available as an add-on for any plan. It bakes generative AI into every aspect of service management. | ||||||||||||||
More Pricing Information |
Helpjuice | SysAid | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ITSM asset management |
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Change management |
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Helpjuice | SysAid | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | SysAid | |
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Likelihood to Recommend | 8.5 (3 ratings) | 8.7 (156 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.8 (41 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | - (0 ratings) | 9.0 (51 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.3 (8 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.5 (13 ratings) |
Ease of integration | - (0 ratings) | 5.1 (2 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Professional Services | - (0 ratings) | 8.8 (8 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (3 ratings) |
Helpjuice | SysAid | |
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Likelihood to Recommend | Helpjuice | SysAid Technologies |
Pros | Helpjuice | SysAid Technologies |
Cons | Helpjuice | SysAid Technologies |
Likelihood to Renew | Helpjuice No answers on this topic | SysAid Technologies |
Usability | Helpjuice No answers on this topic | SysAid Technologies |
Reliability and Availability | Helpjuice No answers on this topic | SysAid Technologies |
Performance | Helpjuice No answers on this topic | SysAid Technologies |
Support Rating | Helpjuice No answers on this topic | SysAid Technologies |
In-Person Training | Helpjuice No answers on this topic | SysAid Technologies |
Online Training | Helpjuice No answers on this topic | SysAid Technologies |
Implementation Rating | Helpjuice No answers on this topic | SysAid Technologies |
Alternatives Considered | Helpjuice | SysAid Technologies |
Contract Terms and Pricing Model | Helpjuice No answers on this topic | SysAid Technologies |
Scalability | Helpjuice No answers on this topic | SysAid Technologies |
Professional Services | Helpjuice No answers on this topic | SysAid Technologies |
Return on Investment | Helpjuice | SysAid Technologies |
ScreenShots | Helpjuice Screenshots | SysAid Screenshots |