TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HireVue

    Score5 out of 10
    N/AHireVue is a video, mobile and social recruiting platform.

    $25

    per month

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    HireVueSurePayroll By Paychex
    Editions & Modules
    HireVue
    $25.00
    Starting Price Per Interview
    No answers on this topic
    Offerings
    Pricing Offerings
    HireVueSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HireVueSurePayroll By Paychex
    Considered Both Products
    HireVue
    No answer on this topic
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    9 Answers
    Features
    HireVueSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of HireVue and SurePayroll By Paychex
    Feature
    HireVue
    -
    Ratings
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Benefit plan administration00 Ratings1.27 Ratings
    Direct deposit files00 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings1.212 Ratings
    Reimbursement management00 Ratings1.210 Ratings
    Best Alternatives
    HireVueSurePayroll By Paychex
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    APS
    Score5.7 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HireVueSurePayroll By Paychex
    Likelihood to Recommend
    8.0
    (131 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    9.7
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HireVueSurePayroll By Paychex
    Likelihood to Recommend
    HireVue
    HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    HireVue
    • It allows candidates to be recorded answering some initial interview questions and eliminates the need for recruiters or hiring manager to get on the phone or meet with them live.
    • It stores the video interviews in a manner that is easy to do, use, and recover.
    • It's also great to be able to record these interviews and then they can be shared with others on the team as needed for panel interview purposes, etc.
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    HireVue
    • We have experienced some technical issues with the Live Interview feature. A lot of time it is because the user's computer settings are not set up correctly.
    • They are working on adding a feature that will allow you to edit the email templates. Hoping for this to be released soon as it is nice to have different communications sent out for different cites around the globe.
    • Customized CodeVues can be difficult to set up. Recommend having a technical employee help out with this. Would like to see more CodeVue questions added to the Question Library.
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    HireVue
    The company is currently looking into other ATS systems, with that we aren't sure the need to continue to use HireVue.
    Incentivized
    Read full review
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    HireVue
    Because it's pretty much a "plug and play" solution.
    Incentivized
    Read full review
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    HireVue
    No answers on this topic
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    HireVue
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    HireVue
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    HireVue
    Gray Peak doesn't even compare to HireVue. Where I think Gray Peak is a 2 or 3 out of 10, I am absolutely convinced that HireVue is a 10! Yes there are probably some tweaks for HireVue but this product is truly amazing. It impresses me each day with the volume that we are able to put through and how it is a complete convenience for ALL parties involved in the process
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    HireVue
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    HireVue
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    HireVue
    • Time to fill has been reduced/ shortened since we are able to screen more candidates quicker.
    • Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules.
    • Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    HireVue Screenshots

    Screenshot of Manager can create a digital interview with questions and challenges to evaluate job candidates or they can ask their team to respond to real-life situations by creating a practice session.Screenshot of Candidates or team members record their responses on video at any time using a computer, smart phone or tablet and submit them to the manager.Screenshot of HireVue Insights, our patented predictive analytics technology analyzes 10,000 attributes to compare every response to responses that you've rated highly in the past and gives a percentage score so that you can instantly decide where you should be spending your time.Screenshot of Evaluate candidates from start to finish in only 5 steps. Any device. 1000's of ways to build and accelerate your team.Screenshot of Managers combine HireVue Insights score data with their own subjective feedback to quickly determine who is the best fit for their team, or who needs the most practice to hit their team goals.Screenshot of Weeks after HireVue Team Acceleration Platform is implemented, team performance improves because our video, analytics, and collaboration technologies allow even the busiest managers to work on the areas that matter most: finding great people and making their existing team even better.