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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Infor CRM

    Score6 out of 10
    N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A
    Pricing
    HoneyBookInfor CRM
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HoneyBookInfor CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Community Pulse
    HoneyBookInfor CRM
    Considered Both Products
    HoneyBook
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    HoneyBookInfor CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Infor CRM
    7.8
    9 Ratings
    0% below category average
    Customer data management / contact management6.412 Ratings8.48 Ratings
    Workflow management5.710 Ratings10.07 Ratings
    Opportunity management5.111 Ratings8.46 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings5.48 Ratings
    Contract management7.112 Ratings5.74 Ratings
    Quote & order management5.410 Ratings7.34 Ratings
    Interaction tracking6.59 Ratings10.08 Ratings
    Territory management00 Ratings5.46 Ratings
    Channel / partner relationship management00 Ratings10.08 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Infor CRM
    8.3
    4 Ratings
    8% above category average
    Case management8.78 Ratings10.03 Ratings
    Help desk management6.79 Ratings10.03 Ratings
    Call center management00 Ratings5.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Infor CRM
    2.5
    8 Ratings
    102% below category average
    Lead management4.710 Ratings3.97 Ratings
    Email marketing00 Ratings1.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Infor CRM
    4.2
    7 Ratings
    59% below category average
    Task management5.712 Ratings7.17 Ratings
    Billing and invoicing management7.111 Ratings3.61 Ratings
    Reporting8.411 Ratings2.15 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Infor CRM
    4.2
    8 Ratings
    58% below category average
    Customizable reports5.58 Ratings2.18 Ratings
    Forecasting00 Ratings3.64 Ratings
    Pipeline visualization00 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Infor CRM
    8.6
    9 Ratings
    12% above category average
    Custom fields9.010 Ratings10.09 Ratings
    Custom objects9.010 Ratings7.07 Ratings
    Scripting environment00 Ratings7.24 Ratings
    API for custom integration00 Ratings10.06 Ratings
    Security
    Comparison of Security features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Infor CRM
    10.0
    8 Ratings
    17% above category average
    Single sign-on capability6.49 Ratings10.06 Ratings
    Role-based user permissions6.810 Ratings10.06 Ratings
    Platform
    Comparison of Platform features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Infor CRM
    5.0
    4 Ratings
    42% below category average
    Mobile access6.610 Ratings5.04 Ratings
    Social CRM
    Comparison of Social CRM features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    -
    Ratings
    Infor CRM
    3.5
    2 Ratings
    73% below category average
    Social data00 Ratings4.02 Ratings
    Social engagement00 Ratings3.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HoneyBook and Infor CRM
    Feature
    HoneyBook
    -
    Ratings
    Infor CRM
    2.9
    4 Ratings
    89% below category average
    Marketing automation00 Ratings3.04 Ratings
    Compensation management00 Ratings2.71 Ratings
    Best Alternatives
    HoneyBookInfor CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookInfor CRM
    Likelihood to Recommend
    6.4
    (12 ratings)
    9.0
    (17 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (8 ratings)
    Usability
    5.7
    (10 ratings)
    7.8
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    2.6
    (7 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HoneyBookInfor CRM
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Infor
    If you have a mobile workforce, it likely wouldn't be as appropriate (keep in mind we're using the desktop client, and have very limited experience with the web app). It is well suited if your business needs lots of custom processes- find a good vendor. We utilize SimpleSoft out of Ohio, and they have been excellent. Key question: think about where your business is going to be in 5-10 years, and will this CRM solution be able to grow with us?
    Incentivized
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Infor
    • Saleslogix functionality can be managed to a very granular level for each individual using it. Within the users profile you can restrict access to modules, remove write permission, remove export privileges, etc.
    • Saleslogix has one of the best sync engines I have ever seen. If you allow your outside sales reps to have their own database, they can modify customer record while off line and when they do have internet access they can sync changes in both directions. This functionality works great when you have inside and outside sales staff covering the same territory.
    • Saleslogix can be customized using Visual Basic Code syntax. This is a positive aspect as well as a negative. Our existing Saleslogix is so customized that if we were to upgrade to 8.0 it would cost us over $20k to redo some of the customizations. Upgrades are frequently incompatible with customizations.
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Infor
    • InforCRM has made dramatic improvements in the web client though in some cases it has been painfully slow to get the most needed things updated. An example is the slow speed of the web client. The newest update is supposed to fix this.
    • The web client does not autosave, so users have to remember to hit the 'save' button at each screen. This is the biggest complaint of users going from the desktop client to the web client.
    • I personally would like to see data panes (account, contact, etc.) with the capability to set up a different view for each team and/or security level that would access the data.
    Incentivized
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Infor
    Because we've already made the investment in the original on-premise version, the cost per user is relatively low. The product has grown with us and we can now choose a LAN or Web client version and host the site internally, giving us total control of our data. The iPhone and iPad versions allow the sales team quick access in the field and the voice-to-text option is quite handy. SalesLogix doesn't require that our technology stack be constantly up to date which again, keeps our cost down. They are always making enhancements to the product and we can choose to update/upgrade when those enhancements appeal to us enough to justify adding the service pack.
    Read full review
    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Infor
    It can be a bit slow at times. Its that refresh don't always need to refresh slowing down the user.
    Incentivized
    Read full review
    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Infor
    We utilize the support of a local-ish vendor. SimpleSoft is their name. they are great, and very responsive
    Incentivized
    Read full review
    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Infor
    We selected INFOR CRM over Salesforce simply because it was affordable and didn't have so many 'bells & whistles' that Salesforce has that we were not using. We didn't realize that the compatibility with upgrades were going to be such an issue.
    Incentivized
    Read full review
    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    Infor
    • It's a CRM, so using a CRM as opposed to not using one is typically a step in the right direction.
    • Slightly lower TCO than other CRMs.
    • Complete end-to-end workflows allow you to quantify and analyze every step in the business process, leading to improved efficiency.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    Infor CRM Screenshots

    Screenshot of Infor CRM (Lead Detail)Screenshot of Infor CRM (Account Detail)Screenshot of Infor CRM (Mobile)