What users are saying about
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Top Rated
653 Ratings
2 Ratings

Hootsuite

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Top Rated
653 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Hootsuite

Hootsuite is well suited for those managing a single social media account or dozens. It can be used by small businesses all the way up to large scale marketing agencies. The ability to post to multiple channels at once is so incredibly helpful and a huge time saver. Give it a try, you will be glad you did.
Anonymous | TrustRadius Reviewer

Juicer

Juicer is great for any campaign, hashtag, or event-related website. For example, we've created this website for a friend's event (the "Pirate Summit", and it looks like this https://www.juicer.io/pirate-summit). Also, artists use it a lot, for example, Bon Jovi's official site at https://www.juicer.io/bonjovi. You can also build a lot of stuff around it, and just keep Juicer's aggregated social media feed in an iFrame. Juicer is less well suited if you want to enable actions from social media, e.g. buying a physical product. In these cases, classic e-commerce shops are better suited.
Tim Schumacher | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Hootsuite
7.5
Juicer
Boolean keyword searches
Hootsuite
7.5
Juicer
Filtering out noise/spam
Hootsuite
7.0
Juicer
Sentiment analysis
Hootsuite
6.9
Juicer
Broad channel coverage
Hootsuite
8.5
Juicer

Publishing

Hootsuite
8.3
Juicer
Content planning and scheduling
Hootsuite
9.2
Juicer
Audience targeting
Hootsuite
7.8
Juicer
Content optimization
Hootsuite
7.9
Juicer
Workflow management
Hootsuite
8.5
Juicer

Engagement

Hootsuite
8.2
Juicer
Automated routing and prioritization
Hootsuite
7.9
Juicer
Customer interaction histories
Hootsuite
8.1
Juicer
Bulk actions
Hootsuite
8.5
Juicer

Marketing

Hootsuite
7.0
Juicer
Lead generation
Hootsuite
7.2
Juicer
Content marketing
Hootsuite
7.4
Juicer
Paid media management
Hootsuite
6.6
Juicer
Campaigns and promotions
Hootsuite
6.9
Juicer

Channel coverage/integration

Hootsuite
8.6
Juicer
Twitter
Hootsuite
9.4
Juicer
Facebook
Hootsuite
9.2
Juicer
LinkedIn
Hootsuite
8.9
Juicer
Google+
Hootsuite
8.8
Juicer
Instagram
Hootsuite
7.9
Juicer
Pinterest
Hootsuite
8.2
Juicer
YouTube
Hootsuite
7.6
Juicer

Reporting/analytics

Hootsuite
7.4
Juicer
Campaign success analytics
Hootsuite
7.5
Juicer
Real-time tracking
Hootsuite
7.5
Juicer
Competitor analysis
Hootsuite
7.3
Juicer

Account management

Hootsuite
8.3
Juicer
Role-based user permissions & privileges
Hootsuite
8.6
Juicer
Mobile access
Hootsuite
8.0
Juicer

Pros

Hootsuite

  • The great thing about it is that it allows us in making schedules for social media posts belonging to different pages.
  • I strongly appreciate its analytics and tracking the most which help us a lot in facilitating our business in many ways. It let us organize our whole social media. It has made our marketing staff contented.
  • This is the most helpful tool in tracking matrices, followers, posts, and weekly activities as well.
  • This superb tool helps us in keeping the whole social media at a single location.
Jennifer Osborne | TrustRadius Reviewer

Juicer

  • Juicer allows me the opportunity to set it and forget it so that I can use my valuable time to focus on other things.
  • Juicer has allowed us to seamlessly ensure that our social media feed can be found on our website and that it will stay up to date at any given moment.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Cons

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest | TrustRadius Reviewer

Juicer

  • There might be one or two social media sources worth adding, e.g. Tripadvisor.
Tim Schumacher | TrustRadius Reviewer

Likelihood to Renew

Hootsuite

Hootsuite 8.4
Based on 74 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Usability

Hootsuite

Hootsuite 9.1
Based on 27 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Reliability and Availability

Hootsuite

Hootsuite 10.0
Based on 36 answers
Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite.Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
Anonymous | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Performance

Hootsuite

Hootsuite 10.0
Based on 32 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Support Rating

Hootsuite

Hootsuite 7.8
Based on 63 answers
Their customer support has been very helpful during the few times I have contacted them. They seem to be knowledgeable and friendly. As users, you can reach them via email, live chat, tickets, and tweeter. They have a help center within the app that provides users with step-by-step guides and a resource library.
Mahmoud Farag | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

In-Person Training

Hootsuite

Hootsuite 6.0
Based on 1 answer
Very easy to teach and learn
Jessica Rudolph | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Online Training

Hootsuite

Hootsuite 10.0
Based on 8 answers
Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
Anonymous | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Implementation Rating

Hootsuite

Hootsuite 10.0
Based on 65 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite

Sprout Social has a better UI than Hootsuite. It uses a single feed approach compared to the multi-column layout that allows you to check and uncheck filters based on what you'd like to see at a given moment. Overall, Hootsuite was a better choice for our team given the stronger analytics reporting that it provided. Being in a data-driven business, this was particularly important to us to be able to provide performance metrics to leadership. Both tools are fairly similar, so it really is a toss-up in terms of which you should choose.
Anonymous | TrustRadius Reviewer

Juicer

I haven’t had the first-hand opportunity to try other platforms. Juicer was already being used on our other websites and therefore we’re now utilizing it for the Foundation.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Scalability

Hootsuite

We haven't needed to scale it all.
Anonymous | TrustRadius Reviewer

Juicer

No answers on this topic

Return on Investment

Hootsuite

  • Honestly, Hootsuite has been pretty close to a wash for us. The frequency with which we've had to wrestle with our Facebook Business connection has caused us to repeatedly put Hootsuite on the shelf and opt for manual posting to both FB and Instagram.
  • During the times it functioned properly, Hootsuite probably saved us around an hour of work per day, if you factor in both time required to post to various platforms and potential time spent ensuring/editing consistency between posts.
Brock Ross | TrustRadius Reviewer

Juicer

  • It's very quick to deploy, so no IT/development costs (except putting in a small javascript, which takes 5 minutes).
  • Definitely positive ROI, it's much cheaper than other solutions which can cost some times 10x as much.
Tim Schumacher | TrustRadius Reviewer

Screenshots

Pricing Details

Hootsuite

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hootsuite Editions & Modules

Edition
Professional$49.001
Team$129.002
Business$599.003
EnterpriseContact for Pricing
  1. per month (1 user / 10 social profiles)
  2. per month (3 users / 20 social profiles)
  3. per month (5, up to 10 users / 35 social profiles)
Additional Pricing Details
For feature comparison across our different plans, please visit: https://www.hootsuite.com/plans

Juicer

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Juicer Editions & Modules

Edition
Small Plan$0.001
Medium Plan$19.001
Large Plan$99.001
Enterprise Plan$199.001
  1. per month
Additional Pricing Details
**Small Plan Features: 2 source accounts, 1 embeddable social media feed, pulls in new posts every 24 hours, Juicer branding **Medium Plan Features: 5 source accounts, 1 embeddable social media feed, pulls in new posts every hour, moderation and filtering tools, no Juicer branding **Large Plan Features: 15 source accounts, 3 embeddable social media feeds, pulls in new posts every 10 minutes, analytics, moderation, and filter tools, no Juicer branding **Enterprise Plan: customized based on user need, price varies **Campaign Plan: Quick updates best for events, price varies

Rating Summary

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