What users are saying about
231 Ratings
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60 Ratings
231 Ratings
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Score 3.1 out of 100

SAP Fieldglass

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60 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • HotSchedules is rated higher in 1 area: Likelihood to Renew
  • SAP Fieldglass is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.1

HotSchedules

11%
167 Ratings
8.6

SAP Fieldglass

86%
17 Ratings

Likelihood to Renew

9.1

HotSchedules

91%
2 Ratings
7.0

SAP Fieldglass

70%
2 Ratings

Usability

8.9

HotSchedules

89%
12 Ratings

SAP Fieldglass

N/A
0 Ratings

Support Rating

8.9

HotSchedules

89%
8 Ratings

SAP Fieldglass

N/A
0 Ratings

Configurability

HotSchedules

N/A
0 Ratings
7.3

SAP Fieldglass

73%
6 Ratings

Likelihood to Recommend

HotSchedules and Fourth

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
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SAP

  • Pros : Enterprise-wide visibility to contingent
    worker headcount. Automated
    process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats.
  • Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie.
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Pros

HotSchedules and Fourth

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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SAP

  • Contingent labor process, starting from the job posting to final candidate onboarding
  • Supplier and Customer collaboration options in the system
  • Configuration options for customers
  • Management of service delivery and service contract setups
  • Option to establish a true end-to-end process (from source2contract to final payment)
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Cons

HotSchedules and Fourth

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
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SAP

  • The simple display and way you navigate the jobs page is not very intuitive. There could be better information displayed than what is there, and it doesn't always make sense in how you move from one page to another.
  • I really don't like the requirement of the last 5 digits of a candidate's social security number for the "Security ID." Some candidates are reluctant to give that out, when paired with their birth day (also required). I'm not sure why this couldn't be a different piece of information - last 5 of the primary phone number, for example.
  • Some of the field are not well-defined. For example. there is a Resume field, then an Attachments field. And the rate section isn't 100% clear, especially when entering overtime rates or discounted rates.
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Pricing Details

HotSchedules

Starting Price

Editions & Modules

HotSchedules editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SAP Fieldglass

    Starting Price

    Editions & Modules

    SAP Fieldglass editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      HotSchedules and Fourth

      Ease of use, efficiently creating and posting staff schedules.
      Read full review

      SAP

      Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors
      Read full review

      Usability

      HotSchedules and Fourth

      6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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      SAP

      No answers on this topic

      Support Rating

      HotSchedules and Fourth

      On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
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      SAP

      No answers on this topic

      Alternatives Considered

      HotSchedules and Fourth

      I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
      Read full review

      SAP

      Great SAP system to use on multiple project data protection and preparation of clear reports and financial analytics gathering the SAP solution is effective. Through the platform, all our project documents are easy to access and upload, and to manage activities and project assets allocated via the platform are excellent.
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      Return on Investment

      HotSchedules and Fourth

      • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
      Read full review

      SAP

      • Fieldglass has returned significant RoI in terms of reduced rates, reduced number of suppliers and reduced numbers of workers.
      • Fieldglass has simplified and automated the non-employee processes for managers creating more capacity for them to focus on more added value work.
      • Fieldglass has helped reduce the risk and exposure to non-compliant suppliers and spend.
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      Screenshots

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