HPE Aruba Networking Switches vs. LogicMonitor

These devices are rock solid, you will se them up once and not have to mess with them for years. They are work horses that don't die. We use them in an office environment and have only ever had 1 fail due to a PSU issue, we got a replacement next day and it's been working great.

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For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.

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• REST API capability
• Wired & Wireless 802.1x configuration easiness
• Wireless Access Points (APs) zero touch provisioning
• Its high-end family (running the AOS-CX firmware) supports a virtualization technology called VSX (Virtual Switching Extension) which allows 2 switches to present itself as one virtualized switch under Layer 2, and as 2 separate routers under Layer 3; thereby providing high availability.

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• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

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• I have had issues finding monitoring software that natively supports Provision/Aruba OS. Most are designed primarily with Cisco in mind.
• HPE/Aruba switches have historically had issues with corrupt flash. This seems to be less common in more recent models.
• HPE/Aruba's switching portfolio can be confusing. Some models run on the Aruba OS while some others run on Comware. There is some overlap in these model lines so at times is can be tough to tell which switch is right.

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• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

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This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

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I have not had that many issues with these products. Aruba Central has been really helpful. The Integration Capabilities allows us to use Clearpass . For individuals new to enterprise-grade networking, there can still be a learning curve associated with understanding the concepts and the specifics of the Aruba configuration.

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Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

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HPE Support is very easy to reach. A knowledgable rep can be reached in a few minutes. After some basic troubleshooting if the failure is due to hardware I can receive a replacement within a day or even in a few hours.

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The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

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Add good training

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The training is good but room to improve

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The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

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We used to have a lot of Cisco switches which are great, but
the support contracts and other expenses mount up quickly; one of the main
reasons for switching to HP for networking was the cost, but the hardware and
software have gotten so much better over the years.

I can’t see us changing network hardware unless the price increases dramatically.

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Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

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Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

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• I really like the idea of paying for the switches one time and just pay for support going forward. The prices are on the high end but I think it is worth it. I wish they would include all the features in one go so we would not have to pay for every new feature.

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• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info