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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot Content Hub

    Score7.8 out of 10
    N/AHubspot Content Hub is used to take control of content assets. The unified platform is used to manage, update, and distribute content from a central location, ensuring everyone has access to the most up-to-date and relevant materials.

    $20

    per month

    SurveyMonkey

    Score8.1 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    HubSpot Content HubSurveyMonkey
    Editions & Modules
    Starter
    $20
    per month per seat
    Content Hub Professional
    $500
    per month 3 seats included, $50 for each additional seat
    Content Hub Enterprise
    $1500
    per month 5 seats included, $75 for each additional seat
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    HubSpot Content HubSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnnual commitment required. A discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    HubSpot Content HubSurveyMonkey
    Considered Both Products
    HubSpot
    No answer on this topic
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    15 Answers
    79%
    Would buy again
    34 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    81%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    14 Answers
    84%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    80%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    86%
    Implementation went as expected
    31 Answers
    Features
    HubSpot Content HubSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Survey templates00 Ratings8.075 Ratings
    Themes00 Ratings7.367 Ratings
    Custom logo/branding00 Ratings6.367 Ratings
    Survey Content
    Comparison of Survey Content features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Changes to live survey00 Ratings7.062 Ratings
    Question design help00 Ratings6.872 Ratings
    Multiple question types00 Ratings9.078 Ratings
    Survey Logic
    Comparison of Survey Logic features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Survey logic flexibility00 Ratings7.372 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Response tracking00 Ratings7.577 Ratings
    Data export00 Ratings6.374 Ratings
    Standard reports00 Ratings8.077 Ratings
    Custom reports00 Ratings6.864 Ratings
    Analytics00 Ratings7.065 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Access controls00 Ratings8.067 Ratings
    Compliance00 Ratings8.558 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of HubSpot Content Hub and SurveyMonkey
    Feature
    HubSpot Content Hub
    -
    Ratings
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Vendor-offered crowdsourcing00 Ratings7.332 Ratings
    Respondent restrictions00 Ratings7.846 Ratings
    Best Alternatives
    HubSpot Content HubSurveyMonkey
    Small Businesses
    Contently
    Score9.9 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    CoSchedule Marketing Suite
    Score10 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    PathFactory
    Score8.3 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot Content HubSurveyMonkey
    Likelihood to Recommend
    7.5
    (18 ratings)
    8.7
    (111 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    9.0
    (26 ratings)
    Usability
    7.8
    (8 ratings)
    9.0
    (41 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.4
    (35 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot Content HubSurveyMonkey
    Likelihood to Recommend
    HubSpot
    If you want all your marketing activities to be in one place, where your CRM and customer data exist, go for Hubspot's entire suite, which could include CMS, depending on your needs. If you have to create a company blog, marketing landing pages for events or lead generation, or send decently designed newsletters, Hubspot does the job well. Any company that has grown to enterprise level or has fragmented marketing should probably not use Hubspot CMS because of the fragmented activities that might occur. Hubspot's reporting can also break. Also, if you want your designed pages to be very creative with many animations, Hubspot CMS is probably not the way to go. But for anyone who is still finding their footing, go for it.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
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    Pros
    HubSpot
    • Asset control is super easy if your willing to create folder structures that make sense
    • Drag and drop building elements are great, even if you create custom blocks
    • control of domains and how they link into your main system is super easy
    Incentivized
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    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Cons
    HubSpot
    • Although you can integrate it with Google Analytics, there is still a significant difference between what each tells you about [a] number of visitors to a given page, etc.
    • There's a lot to the program and it's not always intuitive where to go for a feature. Though the help center and academy are good and usually have the answers, having to look things up isn't.
    • It's expensive.
    Incentivized
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    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
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    Likelihood to Renew
    HubSpot
    I don't think we justify the amount of usage we have of CMS Hub professional. We might discontinue it to save some bucks. But if we ever need an extensive solution, we'll come back to it, as we already other products of Hubspot (Sales Hub, Reporting, Automations)
    Incentivized
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    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    HubSpot
    HubSpot CMS HUB is well-rounded and brings a robust list of capabilities while maintaining an ease-of-use that beginners can engage. HubSpot is by far the best at doing this among the half-dozen or so CMS platforms I've used in my 20+ years experience. It turns glorified business card websites into purposeful marketing machines that become a key part of a marketing strategy rather than a complicated and frustrating mess.
    Incentivized
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    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
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    Reliability and Availability
    HubSpot
    As of now we didn't face any application errors and unplanned outages.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Performance
    HubSpot
    Yes the pages load fastly and this tool is pretty good in integration with other tools like zapier, calendly and so on.
    Incentivized
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    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    HubSpot
    They are always there to help in any way possible. Our account manager works out any situations we may encounter during business hours
    Incentivized
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    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
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    Online Training
    HubSpot
    Pretty easy and resources available at fingertips.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Implementation Rating
    HubSpot
    Yes, recreation of landing pages, forms and email templates.
    Incentivized
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    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    HubSpot
    We have about 10 seats that were needed. Wanted a sales platform that had good status and reputation. HubSpot was the best choice for me given Salesforce not being the best in the past. Price was appealing and our team liked the overlay. Other options do not provide the same ability with data
    Incentivized
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    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
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    Scalability
    HubSpot
    Because it aligns with our goals and streamlined all the hubspot at one place.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Return on Investment
    HubSpot
    • When I was using it I couldn't see the direct return on investment since I was only seeing web development.
    • Practicality when creating articles and content
    • Efficiency when creating landing pages, basically content and interactions, but no return on investment in money.
    • Cuando lo estuve usando no pude ver el retorno de inversión directa ya que solo veía desarrollo web
    • Practicidad al momento de crear artículos y contenido
    • Eficiencia al momento de crear landings, basicamente contenido e interacciones pero no retorno de inversion en dinero
    Incentivized
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    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
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    ScreenShots