Hubstaff vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubstaff
Score 9.4 out of 10
Small Businesses (1-50 employees)
Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…
$14
per month 2 seats (minimum)
OnPay
Score 9.9 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and…
$49
per month +$6 per month, per person
Pricing
HubstaffOnPay
Editions & Modules
Starter
$7
per month per user (2 seat minimum)
Grow
$9
per month per user (2 seat minimum)
Team
$12
per month per user (2 seat minimum)
Enterprise
$300
per year per seat
No answers on this topic
Offerings
Pricing Offerings
HubstaffOnPay
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.First month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
HubstaffOnPay
Features
HubstaffOnPay
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Hubstaff
-
Ratings
OnPay
9.6
66 Ratings
15% above category average
Pay calculation00 Ratings9.062 Ratings
Benefit plan administration00 Ratings9.824 Ratings
Direct deposit files00 Ratings9.461 Ratings
Salary revision and increment management00 Ratings10.046 Ratings
Reimbursement management00 Ratings10.030 Ratings
Best Alternatives
HubstaffOnPay
Small Businesses
Traqq
Traqq
Score 9.1 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Zoho People
Zoho People
Score 8.9 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubstaffOnPay
Likelihood to Recommend
9.5
(24 ratings)
9.9
(60 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.2
(7 ratings)
Usability
8.9
(3 ratings)
9.7
(31 ratings)
Availability
10.0
(1 ratings)
9.1
(1 ratings)
Performance
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
10.0
(5 ratings)
9.9
(31 ratings)
Implementation Rating
-
(0 ratings)
9.6
(4 ratings)
Configurability
10.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
HubstaffOnPay
Likelihood to Recommend
Hubstaff
It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
Read full review
OnPay
OnPay is well-suited for small nonprofits or organizations new to payroll that want clear guidance and responsive customer support. OnPay may be less ideal for large or highly complex organizations that need extensive customization, very advanced reporting, or deep integrations with a wide range of enterprise systems.
Read full review
Pros
Hubstaff
  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
Read full review
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Read full review
Cons
Hubstaff
  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
Read full review
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
Likelihood to Renew
Hubstaff
Because it's easy to implement and use. It does not disrupt your work.
Read full review
OnPay
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
Read full review
Usability
Hubstaff
I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
Read full review
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Read full review
Reliability and Availability
Hubstaff
I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
Read full review
OnPay
OnPay immediately responds to any of my inquiries.
Read full review
Performance
Hubstaff
I've never had any issues. It loads correctly and works like a charm.
Read full review
OnPay
No complaints on OnPay's integration with Xero.
Read full review
Support Rating
Hubstaff
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
Read full review
OnPay
As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
Read full review
Implementation Rating
Hubstaff
None, everything went smoothly.
Read full review
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
Alternatives Considered
Hubstaff
Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.
Read full review
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Read full review
Contract Terms and Pricing Model
Hubstaff
I didn't help purchase this product. We just implement it.
Read full review
OnPay
No answers on this topic
Scalability
Hubstaff
No answers on this topic
OnPay
OnPay works.
Read full review
Professional Services
Hubstaff
Not sure we used the professional service.
Read full review
OnPay
No answers on this topic
Return on Investment
Hubstaff
  • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
  • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
  • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
Read full review
OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
Read full review
ScreenShots

Hubstaff Screenshots

Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses